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- Tasks: As a Recovery Associate, you'll keep the store tidy and assist customers with their shopping needs.
- Company: Rural King is dedicated to creating a positive workplace and serving rural communities.
- Benefits: Enjoy a 401(k) match, healthcare plans, virtual doctor visits, and a 15% associate discount.
- Why this job: Join a supportive team that values growth, integrity, and exceptional customer service.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Flexible training opportunities available to enhance your skills and career.
The predicted salary is between 24000 - 36000 £ per year.
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program * 15% Associate Discount * Dave Ramsey’s SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You’ll do
The purpose of the Recovery Associate is to uphold the store\’s general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store\’s cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.
Greet customers within a ten-foot radius, creating a welcoming atmosphere.
- Assist customers in making informed purchase decisions.
- Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
- Organize, restock, and arrange products for effective displays.
- Maintain an in-depth knowledge of all featured products and their specific store locations.
- Complete the daily department recovery process for your assigned departments.
- Maintain the department’s cleanliness and organization, including wiping down shelves and sweeping beneath them.
- Adhere to Indoor Merchandising Guide standards specific to the relevant department.
- Ensure bathrooms are consistently clean and well-maintained.
- Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
- Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
- Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
- Participate in cross-training for flexibility in various departments and responsibilities.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
- Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
- Ability to work independently without supervision.
- Comfortable navigating computer systems and software to assist customers or manage activities.
- Excellent verbal and written interpersonal and communication skills.
- Excellent customer service skills.
Physical Requirements
- Ability to maintain a seated or standing position for extended durations.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Ability to use a ladder and/or pallet jack.
- Able to navigate and access all facilities.
- Skill to effectively communicate verbally with others, both in-person and via electronic devices.
- Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
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Recovery Associate employer: Rural King
Contact Detail:
Rural King Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Associate
✨Tip Number 1
Familiarise yourself with Rural King's values and mission. When you understand their commitment to a people-first environment, you can tailor your conversations during interviews to reflect how your personal values align with theirs.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Be ready to discuss specific situations where you went above and beyond to assist customers.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment by sharing experiences where you successfully managed multiple tasks or adapted quickly to changes. This will highlight your flexibility and resourcefulness.
✨Tip Number 4
Research common retail recovery processes and best practices. Being knowledgeable about stock management and store presentation will show your initiative and readiness to contribute effectively from day one.
We think you need these skills to ace Recovery Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Associate. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your customer service abilities, teamwork, and any experience in retail or similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and your understanding of Rural King's values. Mention specific examples from your past experiences that demonstrate your ability to excel in this role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Rural King
✨Show Your Customer Service Skills
As a Recovery Associate, exceptional customer service is key. Be prepared to share examples of how you've provided great service in the past. Highlight your ability to greet customers warmly and assist them effectively.
✨Demonstrate Your Knowledge of Products
Familiarise yourself with common products sold at Rural King. During the interview, express your willingness to learn about the store's inventory and how you can help customers make informed decisions.
✨Emphasise Teamwork and Flexibility
Rural King values teamwork and adaptability. Share experiences where you've worked well in a team or adapted to changing situations. This will show that you're a good fit for their collaborative environment.
✨Prepare Questions About Growth Opportunities
Since Rural King encourages professional growth, come prepared with questions about training programs and career advancement. This shows your interest in developing your skills and contributing to the company long-term.
