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- Tasks: Welcome visitors and manage phone enquiries while supporting admin tasks.
- Company: Runwood Homes is a leading provider of residential and dementia care across the UK.
- Benefits: Enjoy 28 days holiday, weekly pay, discounts, and career progression opportunities.
- Why this job: Join a supportive team dedicated to personalised care and professional growth.
- Qualifications: Experience with Microsoft Office and payroll; care sector experience preferred.
- Other info: Free DBS check, uniform, and employee recognition awards available.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Care Home: Caldwell Grange
Hours per week: 32 (Monday to Thursday 09:00am to 17:00pm)
Salary: £12.21 an hour
About the role:
We are currently seeking a Receptionist to join our team at Runwood Homes. As the first point of contact for visitors, you will provide a warm welcome and handle telephone enquiries professionally. In addition to reception duties, you will support the Home Administrator with tasks such as payroll preparation, recruitment, and ordering supplies.
Benefits of working with Runwood Homes:
- 28 days Paid Holiday
- Weekly Pay
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check and uniform
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you:
As a Receptionist, you should have a sound understanding of Microsoft Office and prior experience with payroll. Attention to detail is a must, as well as the ability to stay organised and prioritise tasks. Our Receptionists are approachable, bubbly and keen to solve queries. The ability to build relationships with residents, their families and staff is also key. You will ideally have experience working in the care sector.
About Runwood Homes:
Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 59 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.
Contact Detail:
Runwood Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a Receptionist in a care home setting. Understanding the nuances of handling sensitive information and interacting with residents and their families will give you an edge during interviews.
✨Tip Number 2
Highlight your experience with Microsoft Office and payroll systems. Be prepared to discuss how you've used these tools in previous roles, as this is crucial for the position.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've built relationships in past roles. Being approachable and friendly is key in a Receptionist role, especially in a care environment.
✨Tip Number 4
Research Runwood Homes and their commitment to personalised care. Being knowledgeable about the company’s values and mission will demonstrate your genuine interest in the role and help you stand out.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Complete the Online Application Form: Make sure to fill out the online application form in full. Incomplete applications may not be reviewed, so take your time to provide all necessary information.
Highlight Relevant Experience: When detailing your work history, emphasise any previous experience in reception roles or the care sector. Mention specific tasks you handled that relate to the responsibilities of this position.
Showcase Your Skills: Clearly outline your skills, especially your proficiency in Microsoft Office and any experience with payroll. Use examples to demonstrate your attention to detail and organisational abilities.
Personal Touch: Since the role requires building relationships with residents and families, include a brief personal statement about your approach to customer service and how you connect with others.
How to prepare for a job interview at Runwood Homes
✨Show Your Warmth
As a Receptionist, you'll be the first point of contact for visitors. Make sure to convey your friendly and approachable nature during the interview. Practice a warm greeting and maintain a positive attitude throughout.
✨Demonstrate Organisational Skills
Highlight your ability to stay organised and prioritise tasks. You might be asked about how you manage multiple responsibilities, so prepare examples from your past experience that showcase your organisational skills.
✨Familiarise Yourself with Microsoft Office
Since a sound understanding of Microsoft Office is essential for this role, brush up on your skills before the interview. Be ready to discuss your experience with specific applications like Word and Excel, especially in relation to payroll preparation.
✨Emphasise Relationship Building
Building relationships with residents, their families, and staff is key in this role. Prepare to share examples of how you've successfully built rapport in previous positions, particularly in a care setting if applicable.
