Runwood Homes is seeking a confident and compassionate Customer Liaison Coordinator to be the first point of contact for prospective residents, families, and the public. This telephone-based role requires professional, friendly and efficient service, directing enquiries to the appropriate team.
You will arrange visits, liaise with care home staff, maintain accurate records, and deliver an empathetic, customer-focused experience in every interaction.
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Empathetic Care Home Enquiries Coordinator in Hadleigh employer: Runwood Homes Ltd
Runwood Homes is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive work culture where every team member can thrive. With comprehensive training programs, opportunities for career progression, and a range of benefits including 28 days of paid holiday and a pension scheme, employees are empowered to make a meaningful impact in the lives of residents. Located across England, our homes foster a sense of community and belonging, making it a rewarding place to work for those passionate about delivering personalised care.