At a Glance
- Tasks: Deliver exceptional reception service and create a welcoming atmosphere for all visitors.
- Company: Join Sanders Senior Living, a caring community focused on outstanding service.
- Benefits: Enjoy 28 days paid holiday, pension scheme, and discounts with the Blue Light Card.
- Other info: Opportunities for career progression and comprehensive training provided.
- Why this job: Make a difference in people's lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and previous receptionist experience required.
The predicted salary is between 26400 - 26400 £ per year.
Concierge Care Home: Bellerose Manor
Hours per week: 40 hours per week
Salary: 12.71 an hour
About the role: We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receives an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.
Benefits of working with Sanders Senior Living:
- 28 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing training
- Free DBS Check and uniform
- Funding and support towards obtaining NVQs
- Opportunities to progress your career within the company
- Free, on-site parking
- Employee of the Month awards
About you: We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high-standard of service.
Concierge employer: Runwood Homes Ltd
At Sanders Senior Living, we pride ourselves on fostering a supportive and engaging work environment for our Concierges at Bellerose Manor. With competitive benefits such as 28 days of paid holiday, a pension scheme, and opportunities for career progression, we are dedicated to the growth and well-being of our employees. Our commitment to professional development, alongside a culture that values outstanding service and community engagement, makes us an excellent employer for those seeking meaningful and rewarding employment in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge
✨Tip Number 1
First things first, make sure you know the ins and outs of Bellerose Manor. Research the care home, its values, and what makes it special. This way, when you walk in for your interview, you can show off your knowledge and passion for the role!
✨Tip Number 2
Practice your communication skills! As a Concierge, you'll be the face of the home, so it's crucial to come across as confident and friendly. Try role-playing with a friend or family member to nail those greeting and customer service scenarios.
✨Tip Number 3
Don’t forget to showcase your IT skills! Brush up on any software or systems that might be used in the role. Being tech-savvy will definitely give you an edge, especially when it comes to record keeping and supporting the management team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck, and we can't wait to see your application!
We think you need these skills to ace Concierge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how engaging and confident you are, so don’t be afraid to show us your unique style while keeping it professional.
Highlight Relevant Experience:Make sure to emphasise any previous experience as a receptionist or in customer service roles. We’re looking for someone who can deliver that outstanding experience to our visitors, so share examples of how you've done this in the past!
Be IT Savvy:Since we need someone with proficient IT knowledge, mention any relevant skills or software you’re familiar with. This will help us see that you’re ready to support our team effectively right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Runwood Homes Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Concierge at Bellerose Manor entails. Familiarise yourself with the responsibilities, like providing a courteous reception service and supporting the management team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Concierge, strong communication is key. During the interview, demonstrate your ability to engage with others by using clear and friendly language. Share examples from your past experiences where you successfully handled visitor inquiries or resolved issues, highlighting your interpersonal skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations. Think about times when you provided excellent customer service or dealt with difficult visitors. Practising these scenarios can help you articulate your thought process and showcase your problem-solving abilities.
✨Dress the Part
First impressions matter! Dress professionally to reflect the welcoming environment of Bellerose Manor. A smart appearance not only shows respect for the interviewers but also aligns with the high standards of service expected in the role. It sets the tone for how you’ll represent the home.
