At a Glance
- Tasks: Lead quality and governance strategies to ensure high-quality care across all services.
- Company: Runwood Homes, a leading provider of residential and nursing care since 1987.
- Benefits: 33 days paid holiday, pension scheme, discounts, and career progression opportunities.
- Other info: Collaborative environment focused on continuous improvement and professional development.
- Why this job: Make a real difference in care quality and governance while shaping the future of healthcare.
- Qualifications: Experience in adult social care and leadership, with relevant qualifications preferred.
The predicted salary is between 56700 - 69300 £ per year.
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Director of Care Quality & Governance
About the role:
The Director of Care Quality & Governance provides strategic leadership and executive oversight for the organisations quality, governance and assurance framework, ensuring the delivery of safe, effective, compassionate and high-quality care across all services. Working collaboratively with Operational Directors, Registered Managers, Clinical Leads and Corporate Services, the Director provides strategic direction across quality assurance, safeguarding, risk management, complaints, incidents, regulatory compliance, clinical governance and continuous improvement.
Key Responsibilities:
- Develop and deliver the organisations Quality & Governance Strategy aligned with organisational objectives, regulatory requirements and best practice.
- Provide strategic advice, challenge and assurance to the Executive Team and Board regarding quality, governance, compliance and organisational risk.
- Establish effective governance frameworks that support the delivery of safe, effective and person-centred care across all services.
- Lead the development and implementation of an organisation-wide Quality Assurance Framework.
- Promote a culture of quality, safety, accountability and continuous improvement throughout the organisation.
- Ensure effective systems are in place to monitor care quality, resident outcomes, compliance and service performance.
- Provide oversight of audits, quality reviews, improvement plans and assurance activity to identify risks and opportunities for improvement.
- Ensure learning from incidents, complaints, safeguarding concerns, regulatory activity and resident feedback drives measurable improvement.
- Provide strategic oversight of care quality and clinical governance arrangements across the organisation.
- Ensure safeguarding systems are effective, consistent and compliant with statutory requirements, including oversight of Section 42 safeguarding enquiries under the Care Act 2014.
- Act as executive lead for CQC inspection readiness, regulatory engagement and organisational responses.
- Work collaboratively with operational and clinical leaders to improve outcomes, reduce avoidable harm and promote evidence-based practice.
- Provide oversight of complex safeguarding concerns.
Benefits of working with Runwood Homes:
- 33 days Paid Holiday
- Pension Scheme
- Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
- Employee Assistance Scheme that is also available to immediate family members
- Comprehensive induction and ongoing, paid training
- Free DBS Check and uniform
- Opportunities to progress your career within the company
- Free, on-site parking
About you:
We are looking for an experienced and credible senior leader with a strong background in adult social care, healthcare, or another regulated care environment.
You will have substantial experience leading quality assurance, governance, safeguarding, risk management, and regulatory compliance across multiple services, with a proven ability to drive continuous improvement and deliver positive outcomes. Comfortable operating at a strategic level, you will have experience providing assurance, insight, and expert guidance to Executive Teams and Boards while influencing senior stakeholders and leading organisational change.
Ideally, you will hold a Level 5 Diploma in Leadership and Management for Adult Care (or an equivalent leadership qualification), alongside relevant qualifications in quality improvement, safeguarding, risk management, governance, or audit. Professional registration with a recognised regulatory body, such as the Nursing and Midwifery Council (NMC), Social Work England (SWE), or the Health and Care Professions Council (HCPC), would be advantageous. Above all, you will be a collaborative, values-driven leader with excellent analytical, communication, and decision-making skills, committed to delivering outstanding quality, safety, and governance across all services.
This position will require travel around homes across the company, so a driving license and access to a car is essential.
About Runwood Homes:
Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 57 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.
At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.
As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
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Director of Care Quality & Governance employer: Runwood Care Homes
As a Senior Deputy Head at Bramwell Care Home, you will be part of a compassionate team dedicated to providing exceptional care in a supportive environment. Our culture prioritises employee well-being and professional development, offering opportunities for growth and advancement within the healthcare sector. Located in a vibrant community, we provide a rewarding workplace where your contributions truly make a difference in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Care Quality & Governance
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Runwood Care Homes.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Runwood Care Homes.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Runwood Care Homes, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Director of Care Quality & Governance
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Runwood Care Homes.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Runwood Care Homes.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Runwood Care Homes. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Runwood Care Homes. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Runwood Care Homes
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Runwood Care Homes’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
