Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead sales for self-funding beds and ensure top-notch client experiences.
- Company: Join Waterfield House, a caring environment focused on quality and community.
- Benefits: Enjoy a competitive salary, commission scheme, and a supportive team culture.
- Why this job: Make a real impact in clients' lives while developing your marketing and sales skills.
- Qualifications: Experience in sales or customer relations is a plus; passion for helping others is essential.
- Other info: Full-time position with opportunities for growth in a rewarding sector.
The predicted salary is between 24000 - 48000 £ per year.
Customer Relations Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer Relations Manager Care Home: Waterfield House Hours per week: 40 Salary: £40,000 per annum plus commission scheme About the role: We currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager. The successful Customer Relations Manager will haveoverall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the home. You will ensure that the experience of self-funding clients and their families is of the highest quality and seamless move-ins are achieved on date. Working alongside the marketing team, the Customer Relations Manager will devise and implement a marketing strategy based on the individual home and geography. You will lead …
Customer Relations Manager employer: Runwood Care Homes Careers
Contact Detail:
Runwood Care Homes Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Manager
✨Tip Number 1
Familiarize yourself with the specific needs and concerns of self-funding clients in care homes. Understanding their motivations and challenges will help you connect better during interviews and demonstrate your ability to enhance their experience.
✨Tip Number 2
Research Waterfield House and its unique selling points. Being knowledgeable about the home will allow you to tailor your responses and show genuine interest in how you can contribute to achieving occupancy targets.
✨Tip Number 3
Prepare examples of successful marketing strategies you've implemented in previous roles. Highlighting your experience in devising and executing marketing plans will showcase your capability to work alongside the marketing team effectively.
✨Tip Number 4
Practice your communication skills, as this role requires a high level of interaction with clients and their families. Being able to convey empathy and professionalism will set you apart during the interview process.
We think you need these skills to ace Customer Relations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Relations Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in customer relations, sales, or marketing. Provide specific examples of how you've successfully managed client relationships and achieved targets.
Craft a Compelling Cover Letter: Write a personalized cover letter that showcases your passion for customer service and your understanding of the care home environment. Mention how your skills align with the company's goals and values.
Complete the Online Application Form: When redirected to the online application form, ensure that all fields are filled out completely and accurately. Double-check for any errors before submitting to make a great first impression.
How to prepare for a job interview at Runwood Care Homes Careers
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Customer Relations Manager. Familiarize yourself with the sales process for self-funding beds and how to achieve occupancy targets.
✨Showcase Your Communication Skills
As a Customer Relations Manager, effective communication is key. Prepare examples of how you've successfully interacted with clients and their families in previous roles, ensuring a high-quality experience.
✨Discuss Marketing Strategies
Be ready to talk about your experience with marketing strategies. Think of specific campaigns you've implemented or contributed to, especially those that relate to the care home sector or similar industries.
✨Prepare Questions
Have thoughtful questions prepared for the interviewers. This shows your interest in the role and helps you understand how you can contribute to the team and the overall goals of the care home.
