Runway is hiring for a customer support specialist who thrives in a creative, fast-paced environment. You will handle high volume tickets across plans, escalate when needed, and surface product insights to the team.
The role emphasizes empathy, clear communication, and a learning mindset, with opportunities to improve self-serve content and automation. Remote options extend to London and North America. #J-18808-Ljbffr
AI Support Specialist - Creative Tools (Remote) employer: Runway
Runway is an exceptional employer that values innovation and creativity, offering a dynamic work culture in the heart of Greater London. As the first international hire for the Europe Communications function, you will have unique opportunities for professional growth and development while working alongside a passionate team dedicated to advancing technology and AI. With a focus on employee well-being and a commitment to fostering meaningful relationships within the media landscape, Runway provides a rewarding environment for those looking to make a significant impact.
