Runway in London is seeking a Support Representative to handle high-volume tickets across billing and account access for Free, Standard, and Pro users. You will follow established macros and playbooks, closing tickets accurately and quickly while learning the product.
No AI background required; we will train you. Ideal candidates have clear written communication and enjoy process-driven work, with 0-2 years in customer-facing roles. Open to London or APAC, on-site role with a competitive salary.
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