At a Glance
- Tasks: Lead team operations, enhance employee experience, and drive company culture.
- Company: Runway East, a B Corp redefining office spaces with a fun, flexible approach.
- Benefits: 31 days off, private healthcare, gym discounts, and epic team trips.
- Other info: Part-time role available; dynamic environment with opportunities for growth.
- Why this job: Be the heartbeat of a vibrant team and shape an unforgettable workplace culture.
- Qualifications: Experience in operations, strong communication skills, and a passion for people.
The predicted salary is between 51750 - 63250 £ per year.
About The Job
Based in our Tottenham Court Road office, open to part-time applicants. Reporting to Sophie Marsh, our COO at Runway East.
Redefining Office Spaces
At Runway East, we're on a mission to eliminate boring offices. Since 2014, we've created unique, flexible office spaces in London, Bristol, Bath, Birmingham and Brighton for teams of 1-100, featuring everything from dogs on demand to our famous Friday drinks trolley. We offer great benefits, including private healthcare and team trips abroad, and we're a proud B Corp, committed to positive impact on the planet and people.
With a strong brand and passionate customer base, we're ready to seize the opportunities presented by the evolving demand for flexible working.
The Job
As Team Operations Lead, you'll be the person who keeps the Runway East team running - owning our company rhythm and employee experience. From the rhythm of goals and comms that keeps our fast-growing company on track, to how we hire, onboard and support our team, this role is perfect for an experienced Operations professional who is comfortable both executing and thinking strategically. This role is open to part-time candidates. You'll need to be in our Tottenham Court Road office and on site regularly - this isn't a remote role - but we can be flexible to candidates' requirements.
Who You Are:
- You've been the senior person in the room before - probably at an early-stage startup, wearing five hats and making the calls yourself.
- Reads the room fast - you clock what's really going on before anyone says it out loud.
- People trust you with things they wouldn't tell everyone.
- A communicator people actually want to talk to.
- People warm to you fast, and trust follows just as quick.
- Follows through without being chased.
- Sweats the small stuff, in the best way.
What you'll be doing:
- Own recruitment start to finish - and how Runway East shows up to talent.
- Make onboarding the kind people actually remember well.
- Run our culture - Culture Squad, social committee, and beyond.
- Own the goals process that sets the pace for the whole company.
- Drive our performance and feedback rhythm.
- Be the person managers call when people stuff gets hard.
- Keep the People engine running - policies, perks, benefits, process.
- Report straight into leadership - a seat at the table.
Benefits
We believe in taking care of our team members and offer a range of benefits to support your well-being and professional development. As a valued member of our team, you will enjoy:
- Time Off: 31 days including bank holidays, plus an extra day for every year at Runway East. We also give you your birthday off and extra time over Christmas.
- Wellbeing: private health & dental, gym discounts, mental health support, and a Bike2Work scheme.
- Growth: professional development budget, learning resources, and clear progression pathways.
- Community: two workdays per year for charitable activities, team outings, and epic annual trips (Barcelona, Rhodes, Vilnius, and more!).
- The Usual Suspects: paid sick days, compassionate leave, enhanced parental leave, and life insurance.
Our Commitment to Inclusivity
We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know - we're here to help.
Team Operations Lead employer: Runway East
Runway East is an exceptional employer that fosters a vibrant and engaging work culture, where creativity thrives and every team member is valued. With a commitment to sustainability as a proud B Corp, employees enjoy unique perks like Cake Wednesdays and Friday drinks trolleys, alongside ample opportunities for personal and professional growth in a supportive environment. As the General Manager in Brighton, you will lead a passionate team, ensuring a dynamic community experience while enjoying a competitive salary and generous time off.
StudySmarter Expert Advice🤫
We think this is how you could land Team Operations Lead
✨Tap into Leadership Networks
Join industry-specific groups on platforms like LinkedIn or attend local management meetups. Networking with fellow leaders can open doors to part-time roles and help you get a feel for the corporate culture at companies like Runway East.
✨Leverage Your Existing Connections
Don’t hesitate to ask your professional contacts if they know of any part-time leadership positions. Sometimes it's all about who you know, and your connections might have the inside scoop on opportunities that aren't publicly advertised.
✨Spotlight Your Leadership Skills
When you show up to interviews or networking events, make sure to highlight your leadership experience and successes. Tailor your discussion points to how you can bring value to Runway East in a part-time capacity, focusing on your ability to drive team performance.
✨Consider Consulting for Flexibility
If you're keen on part-time leadership roles, think about contracting or consulting. It can provide you with a broader range of experiences and allows you to build a diverse portfolio of projects, showcasing your leadership across different challenges.
We think you need these skills to ace Team Operations Lead
Some tips for your application 🫡
Showcase Your Leadership Style:Incorporate examples from your experiences that highlight your leadership style and effectiveness. We want to see how you've managed teams or contributed to strategic initiatives, even if it was in a part-time capacity. Make sure to reflect on your decision-making process and any measurable outcomes you've achieved.
Cater to the Corporate Environment:Tailor your CV to highlight skills that are crucial for corporate leadership, like strategic thinking, problem-solving, and people management. Don’t forget to mention relevant coursework or certifications that align with the part-time role. It's all about showing how you can bring value to Runway East through your academic and professional background.
Make Your Part-Time Availability Clear:Since this is a part-time role, be upfront about your availability in your cover letter. Let us know how many hours you can dedicate each week and how your schedule fits with the needs of Runway East. This helps us understand how you can seamlessly integrate into our team while balancing your commitments.
Engage with Our Vision:In your cover letter, express your enthusiasm for Runway East’s mission and how your values align with our corporate culture. We want to see your passion for leadership and management in action, so don't hold back on conveying what draws you to this specific part-time opportunity!
How to prepare for a job interview at Runway East
✨Show Off Your Strategic Thinking
In corporate leadership, they’re looking for someone who can think strategically and make tough decisions. Be ready to discuss past leadership experiences where you had to analyse complex situations and come up with solutions. Think of using the STAR method to structure your answers—it's a game changer for giving clear examples!
✨Prepare for Behavioural Questions
Expect plenty of behavioural questions during your interview with Runway East. They might ask how you've handled team conflicts or how you’ve inspired others. Brush up on key leadership theories or practices you've applied before, so you can demonstrate your fit for a part-time role without sacrificing experience.
✨Know Your Numbers
Even in part-time corporate roles, you might be asked to discuss key performance indicators or metrics relevant to the position. Brush up on how you’ve used data to drive decisions or track project success. It's a good way to show you understand the business side of leadership and can contribute meaningfully from day one!
✨Demonstrate Flexibility and Commitment
In a part-time role, the ability to adapt to changing priorities is key. Be prepared to talk about how you manage your time and remain committed to your responsibilities. Share a few anecdotes showcasing your dedication and how you maintain high performance even with part-time hours. It's all about showing you can make a difference without being full-time!
