At a Glance
- Tasks: Lead team operations, enhance employee experience, and drive company culture.
- Company: Runway East, a B Corp redefining office spaces with a fun, flexible approach.
- Benefits: 31 days off, private healthcare, gym discounts, and epic team trips.
- Other info: Part-time role available with opportunities for professional growth.
- Why this job: Join a vibrant team and make a real impact in a dynamic environment.
- Qualifications: Experience in operations, strong communication skills, and a passion for team culture.
The predicted salary is between 45000 - 55000 £ per year.
Based in our Tottenham Court Road office, open to part-time applicants. Reporting to Sophie Marsh, our COO.
At Runway East, we're on a mission to eliminate boring offices. Since 2014, we've created unique, flexible office spaces in London, Bristol, Bath, Birmingham and Brighton for teams of 1-100, featuring everything from dogs on demand to our famous Friday drinks trolley. We offer great benefits, including private healthcare and team trips abroad, and we're a proud B Corp, committed to positive impact on the planet and people.
As Team Operations Lead, you'll be the person who keeps the Runway East team running - owning our company rhythm and employee experience. From the rhythm of goals and communications that keeps our fast-growing company on track, to how we hire, onboard and support our team, this role is perfect for an experienced Operations professional who is comfortable both executing and thinking strategically. This role is open to part-time candidates. You'll need to be in our Tottenham Court Road office and on site regularly - this isn't a remote role - but we can be flexible to candidates' requirements.
Who You Are:
- You've been the senior person in the room before - probably at an early-stage startup, wearing five hats and making the calls yourself.
- Reads the room fast - you clock what's really going on before anyone says it out loud.
- People trust you with things they wouldn't tell everyone.
- A communicator people actually want to talk to.
- People warm to you fast, and trust follows just as quick.
- Follows through without being chased.
- Swets the small stuff, in the best way.
What you'll be doing:
- Own recruitment start to finish - and how Runway East shows up to talent.
- Make onboarding the kind people actually remember well.
- Run our culture - Culture Squad, social committee, and beyond.
- Own the goals process that sets the pace for the whole company.
- Drive our performance and feedback rhythm.
- Be the person managers call when people stuff gets hard.
- Keep the People engine running - policies, perks, benefits, process.
- Report straight into leadership - a seat at the table.
Our Benefits:
- Time Off: 31 days including bank holidays, plus an extra day for every year at Runway East. We also give you your birthday off and extra time over Christmas.
- Wellbeing: private health & dental, gym discounts, mental health support, and a Bike2Work scheme.
- Growth: professional development budget, learning resources, and clear progression pathways.
- Community: two workdays per year for charitable activities, team outings, and epic annual trips (Barcelona, Rhodes, Vilnius, and more!).
- The Usual Suspects: paid sick days, compassionate leave, enhanced parental leave, and life insurance.
Our Commitment to Inclusivity:
We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know - we’re here to help.
Team Operations Lead in London employer: Runway East
Runway East is an exceptional employer that fosters a vibrant and engaging work culture, where creativity thrives and every team member is valued. With a commitment to sustainability as a proud B Corp, employees enjoy unique perks like Cake Wednesdays and Friday drinks trolleys, alongside ample opportunities for personal and professional growth in a supportive environment. As the General Manager in Brighton, you will lead a passionate team, ensuring a dynamic community experience while enjoying a competitive salary and generous time off.
StudySmarter Expert Advice🤫
We think this is how you could land Team Operations Lead in London
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Runway East.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Runway East looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace Team Operations Lead in London
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Runway East, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Runway East.
How to prepare for a job interview at Runway East
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Runway East. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Runway East. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
