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For Companies At a Glance
- Tasks: Be the heart of our workspace, delivering exceptional member experiences and managing front desk operations.
- Company: Runway East, a vibrant B Corp creating flexible workspaces across the UK.
- Benefits: £28,000 salary, 31 days off, birthday off, and private health benefits.
- Why this job: Join a fun team, enjoy Cake Wednesdays, and make meaningful connections.
- Qualifications: Charismatic, resilient, service-minded, hardworking, and detail-oriented individuals are welcome.
- Other info: Epic team outings and personal development opportunities await you!
The predicted salary is between 28000 - 28000 £ per year.
Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Brighton and Bath, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we are committed to making a positive impact on people and the planet, supported by a passionate and friendly team.
The Role: Community Associate
As a Community Associate, your role goes far beyond reception duties. You will be the heart of our workspace, blending customer service and operational excellence to deliver an exceptional member experience. If you thrive on variety, enjoy problem-solving, and love building connections, this role is for you.
Key Responsibilities
- Front Desk & Member Support: Be the go-to person for members, managing the front desk and delivering excellent customer service.
- Housekeeping & Compliance: Conduct cleaning and site checks to keep our spaces safe, compliant, and looking great.
- Operational Excellence: Resolve building and member issues promptly and assist the Community Manager in maintaining security and compliance.
- Community Initiatives: Event management for our popular member initiatives, such as Cake Wednesdays and Friday Drinks Trolley, to foster a lively, connected community.
- Building relationships with members: Anticipate needs, offer support, and find ways to surprise and delight.
Requirements Who You Are
- Charismatic: Positive, engaging, and approachable.
- Resilient: Stays proactive and positive, even when challenges arise.
- Service-Minded: Thrives on helping others and delivering great experiences.
- Hardworking: Willing to roll up your sleeves and take on any task.
- Detail-Oriented: Notices the small things and takes action to maintain high standards.
Benefits Why Join Us?
- Salary: £28,000.
- Time Off: 31 days including bank holidays, plus an extra day for every year at Runway East. We also give you your birthday off and extra time off over the Christmas break.
- Wellbeing: Private health & dental, gym discounts, mental health support, and a Bike2Work scheme.
- Growth: Personal development budget and learning resources.
- Community: Two workdays per year for charitable activities, team outings, and epic annual trips.
Our Commitment to Inclusivity
We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know—we're here to help.
Front Desk Community Associate in Bristol employer: Runway East
Contact Detail:
Runway East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Community Associate in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Runway East's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Community Associate, you'll be the heart of the workspace. Role-play scenarios with friends or family where you handle member queries or resolve issues. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. Be ready to share these stories during your interview to demonstrate how you can contribute to operational excellence at Runway East.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind for the hiring team.
We think you need these skills to ace Front Desk Community Associate in Bristol
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing a bit of character in your words, so don’t be afraid to be yourself and show us what makes you unique.
Tailor Your Application: Make sure to tailor your application to the Community Associate role. Highlight your customer service skills and any experience that shows you can handle a variety of tasks—this is key for us!
Be Specific About Your Experience: Instead of just listing your previous jobs, give us specific examples of how you've excelled in similar roles. Tell us about times you’ve gone above and beyond for customers or helped create a vibrant community.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Runway East
✨Know the Company Culture
Before your interview, dive into Runway East's mission and values. Understand their commitment to creating vibrant workspaces and how they foster community. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Charisma
As a Community Associate, being engaging and approachable is key. During the interview, let your personality shine through. Share stories that highlight your customer service skills and how you've built connections in previous roles. Remember, they want someone who can create a welcoming atmosphere!
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your ability to handle challenges. Think of examples where you've resolved issues or improved member experiences. Be ready to discuss how you would approach common situations at the front desk, showcasing your resilience and service-minded attitude.
✨Emphasise Attention to Detail
Runway East values high standards, so be prepared to discuss how you maintain attention to detail in your work. Whether it's ensuring compliance or managing events, share specific instances where your meticulous nature made a difference. This will demonstrate your fit for the role!