Senior AI-Driven Technical Support Engineer

Senior AI-Driven Technical Support Engineer

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Solve complex API and infrastructure issues while enhancing automation and developer experience.
  • Company: Join Runware, a forward-thinking company focused on AI-driven solutions.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and career advancement.
  • Why this job: Be at the forefront of AI technology and make a real difference in customer support.
  • Qualifications: Experience in technical support and a passion for problem-solving.

The predicted salary is between 63000 - 77000 Β£ per year.

Runware is seeking a Senior Technical Support Engineer to extend our Engineering team.

This role goes beyond traditional support, tackling complex API, infra issues, and helping engineers reproduce bugs while boosting automation and developer experience.

You will help build an AI-native, scalable support function with strong collaboration across Platform and Engineering, using observability tools and AI-assisted workflows to speed investigations and improve customer outcomes.

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Senior AI-Driven Technical Support Engineer employer: Runware

Runware is an exceptional employer for those looking to lead in the DevOps space, offering a remote-first work culture that prioritises flexibility and work-life balance. With generous paid time off, meaningful stock options, and opportunities for professional growth through mentorship, employees are empowered to thrive in a fast-paced environment while enjoying the benefits of collaborative retreats twice a year. Join us to shape innovative infrastructure solutions that drive AI delivery globally, all while working from anywhere in the UK.

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Contact Details:

Runware Recruitment Team

We think you need these skills to ace Senior AI-Driven Technical Support Engineer

API Troubleshooting
Infrastructure Management
Bug Reproduction
Automation Skills
Developer Experience Enhancement
AI-Native Support Function Development
Collaboration Skills