Runware is seeking a Technical Support Manager to own and scale our support function across product lines, including media generation APIs, Serverless, LLMs, and GPU capacity. You will build the team, processes, and automation, coordinating with Engineering, Product, Sales, and Customer Success.
You will lead the current support team, stay hands-on for complex issues, and establish clear workflows, runbooks, and knowledge resources to enable scalable support.
#J-18808-Ljbffr
Remote Tech Support Manager - AI/ML Infra & Automation employer: Runware
At Runware, we pride ourselves on being an exceptional employer that fosters a remote-first culture, allowing our Senior Software Engineers to thrive in a flexible environment. With generous paid time off, meaningful stock options, and opportunities for professional growth through mentorship, we ensure our team members can balance their work and personal lives while contributing to impactful AI solutions. Our twice-yearly company retreats provide a unique chance to connect with colleagues in inspiring locations, making every moment spent with us both rewarding and enjoyable.
