Technical Account Manager

Technical Account Manager

Full-Time No working from home possible
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At a Glance

  • Tasks: On-board and support customers, ensuring they get the best from CyberScore.
  • Company: Join a dynamic and award-winning cyber security company with a collaborative culture.
  • Benefits: Enjoy a supportive environment that encourages personal and professional growth.
  • Other info: Work with diverse clients and build lasting relationships in an innovative field.
  • Why this job: Be part of a passionate team revolutionising the cyber security market.
  • Qualifications: Great communication skills and a solid technical background are essential.

XQ Cyber is a young company with dynamic ambitions and we are lucky to have some of the best talent in the industry, in our team. The culture is energetic, honest, collaborative and supportive. We want everyone to be their very best so that we all thrive in what is already an award-winning business.

Our CyberScore TM team is passionate about opening a new space in the cyber security market and bringing forward a disruptive and deeply credible technology product. They are driven to enable organisations of all size and type to uplift their cyber security management and deploy ground-breaking technology to rapidly, repeatedly and reliably manage their security posture.

We’re now looking for a Technical Account Manager to join our team and help us to realise our potential.

Purpose: To work with colleagues, to on-board and provide technical support to customers, enabling them to achieve optimum results from CyberScore.

Key responsibilities and results areas:

  • Working with a wide range of clients at all levels from CTOs and Security Architects to Systems Engineers
  • Finding innovative, flexible and scalable solutions to challenging technical problems
  • Bringing customers on board and helping to deploy CyberScore across customer networks to achieve optimum results
  • Building lasting and strong long-term relationships with clients

Reporting to: Service Delivery Director

Responsible for: No direct reports

Education or characteristics required for the job:

Essential:

  • Great communication skills, whether by phone, email or face to face
  • The credible face of CyberScore – engaging but, when necessary, challenging customers
  • An ability to think for yourself
  • Enjoys teamwork and being part of something

Desirable:

  • Degree level education
  • Technical appreciation in one or two of: computer networking / network configuration, systems architecture / systems engineering, LAN/ WAN and VMware / Hyper V

Experience required for the job:

Essential:

  • Proven experience in new and emerging markets
  • Demonstrable focus on building strong customer relationships
  • Contribution to a team and previous experience, as well as, a desire to work with others and share insight
  • Solid technical background with hands-on experience
  • Track record of managing and nurturing ongoing customer relationships
  • Proven ability to recommend technical solutions to clients

Desirable:

  • Firewalling
  • Security concepts
  • A good sense of humour

Technical Account Manager employer: RUNSWICK SEARCH LIMITED

XQ Cyber is an exceptional employer that fosters a vibrant and collaborative work culture, where employees are encouraged to thrive and contribute to an award-winning business. As a Technical Account Manager, you will have the opportunity to work with cutting-edge technology in the cyber security sector, while building strong relationships with clients and being part of a passionate team dedicated to innovation. With a focus on employee growth and support, XQ Cyber offers a dynamic environment that empowers you to excel in your career.

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Contact Details:

RUNSWICK SEARCH LIMITED Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Account Manager

Get Involved in the Cybersecurity Community

Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!

Show Off Your Skills with Capture the Flag Competitions

Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including RUNSWICK SEARCH LIMITED, love seeing candidates who actively engage in these challenges.

Tailor Your Online Presence

Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!

Apply Directly Through RUNSWICK SEARCH LIMITED

Don’t forget to head straight to our website and check out any openings for cybersecurity roles at RUNSWICK SEARCH LIMITED. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.

We think you need these skills to ace Technical Account Manager

Communication Skills
Technical Support
Customer Relationship Management
Problem-Solving Skills
Teamwork
Computer Networking
Network Configuration

Some tips for your application 🫡

Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!

Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!

Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at RUNSWICK SEARCH LIMITED insight into your practical problem-solving abilities and makes your application memorable.

Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to RUNSWICK SEARCH LIMITED that you’re committed to staying ahead in the game.

How to prepare for a job interview at RUNSWICK SEARCH LIMITED

Sharpen Your Technical Skills

For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.

Prepare for Scenario-Based Questions

Expect the interviewers at RUNSWICK SEARCH LIMITED to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.

Highlight Your Certifications

Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at RUNSWICK SEARCH LIMITED.

Show Your Passion for Cybersecurity

Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.