At a Glance
- Tasks: Take orders, serve food, and maintain a clean, welcoming environment.
- Company: Three Sisters Coffee Roasters, where great coffee meets community spirit.
- Benefits: Gain hands-on experience in hospitality with a supportive team.
- Other info: Perfect opportunity for high school and college students looking to grow in hospitality.
- Why this job: Join us to create memorable experiences for customers while developing your skills.
- Qualifications: No prior experience needed, just a passion for customer service and teamwork.
The predicted salary is between 15750 - 19250 £ per year.
Here at Three Sisters Coffee Roasters we believe that great coffee and delicious food can be a catalyst for good. We are building a business that treats people well in spaces where families and friendship groups alike can create happy memories and communities can gather and grow.
- Take food orders and serve food to customers
- Maintain a clean and organised work area, including coffee machines, equipment, and front-of-house areas
- Clear and clean tables promptly, ensuring a welcoming environment for our valued customers
- Engage with customers, providing recommendations and answering any questions they may have about our coffee offerings and food menu
- Support the preparations of food
- Uphold high standards of customer service, ensuring every customer leaves satisfied and eager to return
- Collaborate with team members to ensure efficient operations and smooth service
- Handle complaints or resolve customer problems
- Collect and act on customer feedback
- Use systems to process orders, payments or customer information
- Follow data protection rules (GDPR) and relevant legislation
Ref: CS01 Customer Service and hospitality Apprentice at The Three Sisters Penwortham employer: Runshaw
Essential Industrial Services Ltd is an excellent employer for aspiring finance professionals, offering a structured apprenticeship that combines hands-on experience with essential accounting skills. Located in Leyland, the company fosters a supportive work culture where employees can thrive, benefit from mentorship, and enjoy opportunities for growth within the finance sector. With a commitment to professional development and a routine work schedule, this role is perfect for those seeking meaningful and rewarding employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Ref: CS01 Customer Service and hospitality Apprentice at The Three Sisters Penwortham
✨Get Involved in Local Events
Dive into the local food scene by attending food festivals, culinary competitions, or community events. These gatherings are perfect for networking with industry professionals, showcasing your passion for hospitality, and even finding potential apprenticeship opportunities!
✨Join Hospitality Forums and Groups
Get yourself on platforms like Facebook or MeetUp and join hospitality-specific groups. Sharing your enthusiasm and connecting with people already in the industry can provide inside info and even lead to apprenticeship openings you might not find elsewhere.
✨Visit Local Venues Directly
Don’t underestimate the power of a face-to-face encounter! Pop into local restaurants or cafes with your bright smile and a keen interest in learning. Many places are keen to take on apprentices, especially if you can show a genuine interest right at their doorstep.
✨Utilise School Resources
If you're currently studying, make sure you chat with your college’s career services team. They often have exclusive partnerships with local businesses and can help you find apprenticeships in hospitality, especially tailored to new entrants like us.
We think you need these skills to ace Ref: CS01 Customer Service and hospitality Apprentice at The Three Sisters Penwortham
Some tips for your application 🫡
Show Your Passion for Hospitality:When applying for an apprenticeship in hospitality at Runshaw, make sure to express your genuine enthusiasm for food and service. Share any relevant personal experiences, whether it’s working at family gatherings or volunteering at local events. This showcases your commitment and love for the industry right from the start!
Highlight Customer Service Experience:Even if you haven't worked in a formal hospitality setting, include any customer service roles you’ve had. This could be anything from helping out at a café to retail positions. Emphasising skills like communication and problem-solving will help us see that you're equipped to make customers feel welcome at Runshaw.
Don’t Forget about Food Safety Knowledge:While you may still be learning, showing that you have a basic understanding of food hygiene and safety can set your application apart. Even mentioning food handling courses or certifications you’ve completed, or simply your willingness to learn, demonstrates readiness to jump into the apprenticeship and make the most of it!
Tailor Your CV to the Role:Keep your CV focused and concise by tailoring it specifically for this apprenticeship. Highlight skills like teamwork and adaptability, which are crucial in hospitality. We want to see potential and enthusiasm, so it’s okay if you don’t have extensive experience yet—just show us that you're eager to learn and grow with Runshaw!
How to prepare for a job interview at Runshaw
✨Know Your Menu
Before heading into your interview at Runshaw, brush up on your knowledge of the menu items they offer. Being able to discuss their signature dishes or even suggest a popular pairing shows your passion and readiness to dive into the culinary world!
✨Demonstrate Your Customer Service Skills
In hospitality, customer service is key. Be prepared to share examples of how you've handled challenging customers or gone the extra mile to ensure someone has a great experience, even if it's from a school project or family gatherings. They want to see your attitude!
✨Show Enthusiasm for Learning
As an apprentice, your eagerness to learn can be your biggest asset. Talk about your motivations for choosing the hospitality sector, and express your excitement to learn the ropes from experienced professionals at Runshaw. They’ll appreciate your fresh perspective and ambition!
✨Brush Up on Basic Food Safety
Knowledge of food hygiene and safety standards is super important in the hospitality industry. Familiarise yourself with basic food safety principles to discuss during your interview. Show that you understand why this knowledge matters, especially in a bustling environment like Runshaw!
