At a Glance
- Tasks: Manage transport services and provide essential support for students and staff.
- Company: Runshaw College, a top-rated college with a supportive culture.
- Benefits: Stable hours, professional development, and a friendly work environment.
- Other info: Join a diverse community committed to safeguarding and promoting wellbeing.
- Why this job: Be part of a team that puts students first and makes a real difference.
- Qualifications: Strong organisational skills and experience in administration required.
The predicted salary is between 31650 - 40000 £ per year.
37 hours per week, working 42 weeks during term time.
Working hours: Monday-Wednesday 08.30 am - 16.30 pm.
Runshaw College is one of the most successful colleges in the country, renowned locally and nationally for our outstanding results, friendly and supportive culture and focus on putting the student at the heart of all that we do. We value our staff and students highly, and invest heavily in their development, support and wellbeing.
This role is crucial for ensuring the smooth and efficient running of transport services, supporting both staff and students with reliable and timely administration and travel arrangements. The ideal candidate will be highly organised, detail-oriented, and possess strong communication skills. Experience in administration and the ability to manage multiple tasks effectively are essential. A proactive approach to problem-solving and a commitment to providing excellent customer service will be key to success in this role.
Closing date for this post is 12 noon, Friday 24th July 2026.
Runshaw College is committed to safeguarding and promoting the health, safety and welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We value diversity and welcome applications from all sections of the community, particularly people with protected characteristics.
Student Services and Transport Administrator in Leyland employer: Runshaw
Essential Industrial Services Ltd is an excellent employer for aspiring finance professionals, offering a structured apprenticeship that combines hands-on experience with essential accounting skills. Located in Leyland, the company fosters a supportive work culture where employees can thrive, benefit from mentorship, and enjoy opportunities for growth within the finance sector. With a commitment to professional development and a routine work schedule, this role is perfect for those seeking meaningful and rewarding employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Student Services and Transport Administrator in Leyland
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Runshaw. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Runshaw before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Student Services and Transport Administrator in Leyland
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Runshaw:Your cover letter is your chance to shine! Tell us why you want to work at Runshaw specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Runshaw!
How to prepare for a job interview at Runshaw
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
