Recovery Officer: Council Tax & Business Rates (Hybrid) in Addlestone

Recovery Officer: Council Tax & Business Rates (Hybrid) in Addlestone

Addlestone Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Maximise Council Tax and Business Rates collection while managing recovery accounts.
  • Company: Runnymede Borough Council, dedicated to community support and positive outcomes.
  • Benefits: Hybrid working model, competitive salary, and opportunities for personal development.
  • Other info: Join a supportive team with a focus on helping vulnerable customers.
  • Why this job: Make a real difference in your community by helping residents manage their finances.
  • Qualifications: Experience in recovery processes and strong communication skills.

The predicted salary is between 31500 - 38500 £ per year.

Runnymede Borough Council in Addlestone seeks a Recovery Officer to maximise Council Tax and Business Rates collection. You will manage recovery accounts, apply legislation, and work with residents, enforcement agencies and internal partners to achieve positive outcomes.

You will handle payment arrangements, enforcement actions and complex cases, while identifying vulnerable customers and offering support and advice. This is a hybrid role with both office and home days.

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Recovery Officer: Council Tax & Business Rates (Hybrid) in Addlestone employer: Runnymede

Runnymede Borough Council is an excellent employer, offering a supportive work culture that prioritises teamwork and exceptional customer service. With generous benefits such as 29 days of annual leave, a pension scheme, and health insurance after one year, employees are encouraged to grow and thrive in their roles while making a meaningful impact in the community.

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Contact Details:

Runnymede Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Recovery Officer: Council Tax & Business Rates (Hybrid) in Addlestone

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Runnymede, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Runnymede and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Recovery Officer: Council Tax & Business Rates (Hybrid) in Addlestone

Legislation Knowledge
Account Management
Customer Support
Enforcement Actions
Payment Arrangements
Complex Case Handling
Communication Skills

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Runnymede and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Runnymede

Get to Know Public Sector Values

Before your interview with Runnymede, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Runnymede.