At a Glance
- Tasks: Process payments, manage insurance claims, and maintain financial records for the community.
- Company: Join Runnymede Borough Council, dedicated to delivering high-quality financial services.
- Benefits: Enjoy hybrid working, 29 days annual leave, and excellent pension schemes.
- Other info: Flexible working hours and opportunities for training and professional development.
- Why this job: Make a real difference in your community while developing your finance skills.
- Qualifications: 1 year of experience in finance or customer service, with strong attention to detail.
The predicted salary is between 34388 - 37589 £ per year.
This is an exciting opportunity to join Runnymede Borough Council as we continue our positive work delivering high-quality financial services to support our communities. As the Exchequer Services Officer, you will play a key role in ensuring that income is accurately processed and reconciled while also assisting the Council's insurance function.
Responsibilities:
- Process and reconcile incoming payments daily, ensuring all income is accurately recorded and allocated.
- Investigate and resolve unallocated or unidentified payments, including managing suspense accounts.
- Handle insurance claims from initial enquiry through to resolution, liaising with customers and insurers.
- Monitor and reply to queries from internal departments and members of the public.
- Aid the administration of the Council's insurance arrangements, including renewals and recharges.
- Maintain accurate financial records and assisting documentation to meet audit requirements.
- Assist with month-end and year-end processes related to income and banking.
- Work collaboratively with colleagues across Finance and the wider organisation.
Benefits:
- Hybrid working 3 days in the office, 2 days working from home.
- Flexible working and Flexi-leave.
- 29 Days annual leave, plus bank holidays.
- Excellent Pension Scheme.
- Free Parking.
- Training and development opportunities.
- Payment of one professional membership per annum.
- Cycle to work + further related discounts.
- Season ticket loan.
- Health insurance plan after 1 years’ service/Dental after 3 years' service.
- Employee Assistance Programme (EAP).
About You:
We are looking for a methodical and detail-oriented individual to join our team who can provide accurate financial processing and high-quality customer service. We are looking for exceptional candidates with a range of skills including:
- At least 1 year's experience working in a finance, administrative or customer-focused role.
- Good understanding of financial processes or the ability to quickly develop this knowledge.
- Strong attention to detail and ability to work accurately when handling data and transactions.
- Ability to organise and prioritise workloads to meet deadlines, particularly in a fast-paced environment.
- Experience of working with Microsoft Office, particularly Excel.
- Confident communication skills, both written and verbal, with the ability to respond to queries clearly and professionally.
- Ability to investigate and resolve issues using a logical and methodical approach.
- Experience of working independently while also contributing positively within a team.
Exchequer Services Officer in Addlestone employer: Runnymede
Runnymede Borough Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With benefits such as hybrid working, generous annual leave, and comprehensive training opportunities, employees can thrive in a flexible environment while contributing to the community's financial services. The Council's commitment to high-quality service and collaboration ensures that every team member plays a vital role in making a positive impact.
