As a Meals at Home Driver, you will play a vital role in delivering more than just hot meals. The Meals at Home Driver is often a valued point of contact for residents, helping to promote wellbeing, identify concerns and ensure customers receive a safe, reliable and caring service. What you'll be doing
- Deliver hot meals to customers across the borough safely and on time.
- Undertake welfare checks during visits and report any concerns for customers' wellbeing.
- Build positive relationships with residents through friendly and professional customer service.
- Ensure meals are delivered in line with customers' dietary requirements and menu choices.
- Complete temperature monitoring and service records accurately.
- Carry out daily vehicle checks and maintain vehicles to a high standard.
- Follow food safety, safeguarding and health and safety procedures.
- Support service resilience by covering different delivery routes when required.
- Assist other Community Services functions, including Community Transport and Day Centres, where trained.
- Contribute to the Council's response during civil emergencies and major incidents when required.
About Runnymede
Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our core values which we demonstrate through our ongoing policies and projects. We continually strive to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. From March 2027, Runnymede Borough Council will become part of the new West Surrey Unitary Council as part of the Local Government Reorganisation across Surrey. West Surrey will bring together the full range of local government services under one organisation, creating simpler, more efficient and more responsive services for our communities. As one of the largest unitary authorities in the country, West Surrey will serve a diverse population across a region with a strong economy, vibrant communities, and significant opportunities for growth and innovation. The scale and variety of our work will provide a wide range of career pathways, professional development opportunities, and the chance to contribute to shaping an ambitious, modern, resident-focused council. It is an exciting time to join us as we build West Surrey together. Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles. All applications are handled in compliance with our Use of AI in your application We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information whether supported by AI or not must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.
We are looking for a caring, reliable and customer-focused individual to join our team who can provide a high-quality service to older and vulnerable residents across the borough. We are looking for exceptional candidates with a range of skills including:
- Full UK driving license with no current disqualification.
- Excellent communication and customer service skills.
- Ability to work independently and manage delivery schedules effectively.
- Experience of working with members of the public in a customer-facing role.
- Understanding of safeguarding and the importance of reporting concerns relating to vulnerable adults.
- Ability to identify and respond appropriately to changes in a customer's wellbeing.
- Experience of accurately completing records using paper or electronic systems.
- Ability to use mobile devices for communication and service delivery purposes.
- Food Hygiene Level 2 qualification, or willingness to obtain this within an agreed timescale.
- A professional, empathetic and positive approach when supporting older and vulnerable residents.
This is an exciting opportunity to join the Surrey Heath and Runnymede Borough Council Community Services Partnership as we continue our positive work supporting older and vulnerable residents to live independently within their own homes.
- 29 Days annual leave, plus bank holidays (pro rata for role)
- Excellent Pension Scheme
- Free Parking
- Training and development opportunities
- Payment of one professional membership per annum
- Cycle to work + further related discounts
- Season ticket loan
- Health insurance plan after 1 years' service / Dental after 3 years' service
- Employee Assistance Programme (EAP)
- Excess mileage allowance (when travelling to other sites)
- Weekend shift allowance, RBC2 FTE is £27,528 - £30,089 per annum (pro rata £9,672 - £10,572 for 13 hours per week).
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Meals at Home Driver employer: Runnymede Borough Council
Runnymede Borough Council is an excellent employer, dedicated to enhancing the local community while providing a supportive and collaborative work environment. Employees benefit from continuous training, flexible policies that promote wellbeing, and opportunities for professional growth, all within a picturesque location known for its rich history and strong transport links to London. Joining the Council means being part of a team that prioritises public service and resident-focused outcomes, making a meaningful impact in the lives of approximately 90,000 residents.
