At a Glance
- Tasks: Lead the agency's growth strategy and oversee commercial performance.
- Company: Dynamic Amazon agency with a focus on innovation and client success.
- Benefits: Fully remote work, competitive salary, and opportunities for professional development.
- Other info: Join a collaborative team dedicated to excellence and client satisfaction.
- Why this job: Shape the future of an agency while working with top-tier clients in the Amazon ecosystem.
- Qualifications: Senior leadership experience in an agency and deep knowledge of the Amazon marketplace.
The predicted salary is between 99000 - 121000 £ per year.
Chief Commercial Officer - Amazon Agency
UK based, Fully remote.
The opportunity
An established Amazon agency is looking for an Chief Commercial Officer to help shape and lead its next stage of growth.
It is a broad leadership position for someone who understands how an Amazon agency really works, from winning and onboarding clients through to service delivery, team structure, margins, retention and profitability.
You will take ownership of the commercial and operational engine of the agency, creating the structure, accountability and clarity required to grow without compromising the quality of the work or the client experience.
What you will own
Strategy and profitable growth
You will work alongside the founder to translate the vision for the agency into a clear commercial plan.
- You will: Shape annual business plans and growth priorities
- Identify opportunities across new markets, categories and services
- Develop and commercialise services including Amazon DSP, AMC and emerging marketplace opportunities
- Establish pricing models that reflect the value delivered and protect agency margins
- Support the founder with proposals, scoping, pricing and strategic new business conversations
- Build partnerships that strengthen the agency’s capabilities and proposition
- Commercial and financial performance
You will create a clear understanding of where the agency makes money, where margin is being lost and where investment will generate the strongest return.
You will
- Own margin tracking and agency profitability
- Monitor client profitability and commercial performance
- Improve pricing, commission and resourcing models
- Establish meaningful commercial reporting and forecasting
- Ensure the agency has the right balance between revenue growth, service quality and delivery capacity
- Turn financial information into clear decisions and actions
- Agency operations and transformation
You will ensure the agency has the operating structure required to scale successfully.
You will
- Lead organisational design and capacity planning
- Develop the resourcing strategy across permanent employees, freelancers and international delivery teams
- Improve processes, systems and ways of working
- Strengthen SOPs, delivery playbooks and quality standards
- Review the agency’s software, reporting and technology infrastructure
- Identify opportunities to use automation and AI effectively
- Ensure operational decisions support both the client experience and commercial performance
- Leadership and people
You will provide calm, credible and visible leadership across the business.
You will
- Manage and develop the senior client services function
- Create clear accountability across the leadership team
- Coach senior team members and support their development
- Build a high performance culture with clear expectations and objectives
- Lead senior recruitment and help shape the future structure of the agency
- Ensure teams have the capability, capacity and support required to succeed
- Clients and service quality
The client services leadership team will retain responsibility for day to day client relationships and delivery. You will provide commercial oversight, leadership and support.
You will
- Oversee client profitability, retention and commercial performance
- Support the client services leadership team with strategic accounts and major escalations
- Ensure client onboarding, reporting and communication meet a consistently high standard
- Improve client satisfaction and retention measurement
- Make sure services remain commercially viable while delivering exceptional client valu
- Help the agency deepen and grow its most important client relationships
The successful person must have
- Senior leadership experience within an agency environment
- Deep knowledge of the Amazon marketplace ecosystem- both Seller Central and Vendor Central, with knowledge of Amazon Advertising, including Sponsored Ads, DSP and AMC
- Experience owning revenue, margins, budgets or a meaningful P&L
- Experience leading multidisciplinary teams and developing senior managers
- A track record of improving agency performance, profitability and client retention
- Strong commercial judgement across pricing, scoping, resourcing and contract negotiations
- Experience working with senior clients and handling complex commercial conversations
- The ability to move comfortably between strategy and hands on execution
- The confidence to challenge constructively, make decisions and create accountability
During your first twelve months, you will have
- Created a clear commercial and operating plan for the agency
- Established reliable visibility across revenue, margins and client profitability
- Clarified leadership responsibilities and strengthened accountability
- Developed the client services leadership team
- Improved capacity planning, resourcing and delivery processes
- Strengthened client retention and commercial performance
- Developed a clearer and more profitable service proposition
- The person
You will be commercially ambitious without being sales led at the expense of delivery.
You will understand that a successful agency is built through excellent people, strong client relationships, disciplined operations and profitable work.
You will be equally comfortable discussing Amazon strategy with a client, reviewing margins with the finance team, coaching a director, improving a process or helping a founder make an important business decision.
Most importantly, you will know Amazon, understand agencies and have the leadership experience to bring the two together.
Chief Commercial Officer employer: Running Point Recruitment
Join a forward-thinking Devon-based ecommerce business that prioritises innovation and employee growth. As an AI and Business Transformation Lead, you'll thrive in a collaborative work culture that values your insights and fosters professional development through hands-on projects and training opportunities. With a hybrid working model and a focus on meaningful AI initiatives, this role offers the chance to make a significant impact while enjoying the beautiful surroundings of Newton Abbot.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Commercial Officer
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Chief Commercial Officer at Running Point Recruitment!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Running Point Recruitment or be willing to refer you for that Chief Commercial Officer position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Running Point Recruitment who’s on the lookout for their next Chief Commercial Officer star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Chief Commercial Officer role at Running Point Recruitment!
We think you need these skills to ace Chief Commercial Officer
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Running Point Recruitment. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Running Point Recruitment
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Running Point Recruitment. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
