At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Earn £13.50 per hour, enjoy up to 60% staff discount, and access wellbeing support.
- Other info: Diverse teams welcome; apply authentically to stand out!
- Why this job: Make a real impact in a fast-paced environment while enjoying the great outdoors.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
The predicted salary is between 28000 - 30000 € per year.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40-60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
About us
We believe life’s better outdoors – whether it’s hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That’s where you come in.
As a Retail Supervisor, you’ll play a key part in helping your team grow, supporting customers, and keeping the store on track. You’ll lead by example on the shop floor and step in to run things when the Store Manager is away.
We’re part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock – three brands that share a love for the outdoors and a commitment to people and planet.
What you'll be doing
You’ll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you’ll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We're looking for someone who:
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What you'll get from us
We know that strong supervisors make a big difference, that’s why we’re serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £13.50 per hour (£11.80 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training – from leadership skills to expert product knowledge
- 40-60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.
We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We’re looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don’t wait too long to apply.
Retail Supervisor employer: Runners Need
Join a dynamic team at Cotswold Outdoor, where your role as a Retail Supervisor will not only allow you to lead and mentor a passionate group but also immerse you in a culture that values the great outdoors. Enjoy competitive pay, substantial staff discounts on top outdoor brands, and clear pathways for career progression, all while working in a supportive environment that prioritises employee wellbeing and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate that you're the hands-on supervisor they need.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they support their staff. This not only shows your interest but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and ready to jump into the role of Retail Supervisor with us!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Be Yourself:We want to hear your unique voice, so don’t be afraid to let your personality shine through in your application. Authenticity is key, and we love getting to know the real you!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience as a Retail Supervisor. Show us how your skills align with what we're looking for, especially in a fast-paced environment.
Show Your Passion for the Outdoors:Since we’re all about the great outdoors, share your enthusiasm for outdoor activities and how it connects to your work. It’ll help us see how you fit into our team and culture!
Apply Through Our Website:For the best chance of standing out, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Runners Need
✨Know the Brand Inside Out
Before your interview, make sure you research the company and its values. Understand their commitment to outdoor activities and how they support their team. This will help you connect your experience as a Retail Supervisor to their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team, delivered excellent customer service, and maintained store operations. This will demonstrate your ability to lead by example, which is crucial for this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific scenarios where you had to juggle multiple tasks or resolve conflicts within your team. Practising these responses will help you feel more confident during the interview.
✨Bring Your Passion for the Outdoors
Since the company values a love for the outdoors, share your personal experiences with outdoor activities. Whether it's hiking, running, or any other adventure, showing your enthusiasm can set you apart and align you with the company's culture.
