At a Glance
- Tasks: Lead a dynamic team, deliver excellent customer service, and manage store operations.
- Company: Join a passionate outdoor brand committed to adventure and sustainability.
- Benefits: Earn £13.50 per hour, enjoy up to 60% discount, and access wellbeing support.
- Other info: Diverse teams welcome; apply authentically to stand out!
- Why this job: Make a real impact in a fast-paced environment while enjoying the great outdoors.
- Qualifications: Experience in retail supervision and strong problem-solving skills required.
The predicted salary is between 28000 - 30000 £ per year.
Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:
- Support and guide a team to do their best work
- Deliver great service while keeping the store running smoothly
- Enjoy 40–60% discount on top outdoor brands
- Work 24 hours per week on a rotating schedule including weekends
Sound like your kind of role? Read on to find out more.
About us
We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care. That's where you come in.
As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away. We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock — three brands that share a love for the outdoors and a commitment to people and planet.
What you'll be doing
You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:
- Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
- Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
- Mentor new colleagues and help onboard them confidently
- Manage store opening and closing duties as a key holder
- Carry out cashing up duties accurately and efficiently
- Lead in the absence of the Store or Assistant Store Manager
- Keep the store safe, compliant and running efficiently
- Bring energy, organisation and motivation to your team
We're looking for someone who:
- Has experience as a retail supervisor or in a similar supervisory role
- Is confident handling responsibility and solving problems
- Leads by example and builds strong connections with their team
- Stays focused under pressure and knows how to juggle tasks
- Enjoys being hands-on in a busy, customer-focused environment
What you'll get from us
We know that strong supervisors make a big difference, that's why we're serious about supporting you with rewards that reflect your role, ambition and wellbeing:
- £13.50 per hour (£11.80 per hour for under 21s)
- Performance bonus of up to £750 per year (pro rata)
- Clear progression pathways and ongoing training — from leadership skills to expert product knowledge
- 40–60% staff discount across all our outdoor and active brands
- Up to 33 days holiday, with the option to buy more
- Access to wellbeing support including free, confidential services
- Perkbox membership – savings on food, travel, fitness, entertainment and more
- Company pension scheme to help plan for your future
- Hands-on experience in a fast-paced, values-driven environment
Everyone's welcome
We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs. We want to hear your voice so encourage you to write your own application and use AI tools sparingly. We're looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications, so don't wait too long to apply.
Locations
Retail Supervisor in Newport, Wales employer: Runners Need
Join a dynamic team at Cotswold Outdoor, where your role as a Retail Supervisor will not only allow you to lead and mentor a passionate group but also enjoy significant discounts on top outdoor brands. With a strong commitment to employee growth through clear progression pathways and ongoing training, alongside a supportive work culture that values diversity and wellbeing, this is an excellent opportunity for those looking to thrive in a fast-paced retail environment while sharing a love for the outdoors.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Newport, Wales
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their outdoor-loving family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully guided a team or solved a problem under pressure. These examples will help you shine during the interview and demonstrate that you're the hands-on supervisor they need.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how they support their staff. This not only shows your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to jump into the role. We can’t wait to see your application!
We think you need these skills to ace Retail Supervisor in Newport, Wales
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get a real sense of who you are, so don’t be afraid to show your passion for the outdoors and your experience in retail.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience as a supervisor. Mention specific examples of how you've led teams or delivered excellent customer service in fast-paced environments.
Show Your Enthusiasm:We love candidates who are excited about the role! Make sure to express your enthusiasm for working with us and how you can contribute to our team and the outdoor community.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team. Plus, it’s super easy!
How to prepare for a job interview at Runners Need
✨Know the Brand Inside Out
Before your interview, make sure you research the company and its values. Understand their commitment to the outdoors and how they support their team. This will help you connect your experience as a Retail Supervisor to their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Think about times when you motivated your colleagues or handled difficult situations. Be ready to discuss how you can bring that same energy and organisation to their store.
✨Demonstrate Customer Service Excellence
Since delivering great service is key, come prepared with stories that highlight your customer service skills. Share specific instances where you went above and beyond for customers, and how you trained others to do the same.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about their training programmes or how they support team members in their growth. This shows you're serious about being part of their team.
