London-Based Head of CRM & Lifecycle Marketing

London-Based Head of CRM & Lifecycle Marketing

London Full-Time 60000 - 90000 £ / year (est.) No working from home possible
Runna

At a Glance

  • Tasks: Lead CRM strategy and enhance customer engagement through lifecycle marketing.
  • Company: Runna, a dynamic company focused on growth and innovation.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
  • Other info: Join a culture of experimentation and drive meaningful customer relationships.
  • Why this job: Make a real impact in a fast-paced environment while leading a passionate team.
  • Qualifications: 7+ years of CRM marketing experience and strong leadership skills.

The predicted salary is between 60000 - 90000 £ per year.

Runna is seeking a CRM Lead to own the CRM function and define strategy in the Growth Marketing team. You'll lead a team to enhance customer engagement through effective lifecycle marketing and ensure cross-functional alignment. Your role involves measuring the impact of CRM activities, managing vendor relationships, and leading a culture of experimentation.

Candidates should have over 7 years of experience in CRM marketing and be located in London.

London-Based Head of CRM & Lifecycle Marketing employer: Runna

Runna is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about customer engagement and lifecycle marketing. Located in the vibrant city of London, we offer our employees ample opportunities for professional growth, collaboration, and experimentation, ensuring that your contributions directly impact our success. Join us to be part of a forward-thinking team that values creativity and strategic thinking in a supportive environment.

Runna

Contact Details:

Runna Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land London-Based Head of CRM & Lifecycle Marketing

Tip Number 1

Network like a pro! Reach out to your connections in the CRM and marketing space. Attend industry events or webinars to meet potential employers and showcase your expertise.

Tip Number 2

Show off your skills! Create a portfolio that highlights your successful CRM campaigns and lifecycle marketing strategies. This will give you an edge when discussing your experience with hiring managers.

Tip Number 3

Prepare for interviews by brushing up on key metrics and tools used in CRM. Be ready to discuss how you've measured the impact of your previous campaigns and how you can bring that knowledge to Runna.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace London-Based Head of CRM & Lifecycle Marketing

CRM Strategy Development
Customer Engagement
Lifecycle Marketing
Cross-Functional Alignment
Impact Measurement
Vendor Relationship Management
Team Leadership

Some tips for your application 🫡

Show Your Passion for CRM:When writing your application, let your enthusiasm for CRM and lifecycle marketing shine through. We want to see how your experience aligns with our mission at Runna, so don’t hold back on sharing your passion!

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Head of CRM role. Highlight your relevant experience, especially those 7+ years in CRM marketing, and demonstrate how you can lead a team to enhance customer engagement.

Quantify Your Achievements:Numbers speak volumes! When detailing your past roles, include metrics that showcase your impact in CRM activities. Whether it’s increased engagement rates or successful campaigns, we love to see tangible results.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Runna

Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of lifecycle marketing and be ready to discuss how you've successfully implemented these in past roles.

Showcase Your Leadership Skills

As a Head of CRM, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous positions. Highlight any successful projects that demonstrate your ability to drive engagement and collaboration.

Be Data-Driven

Since measuring the impact of CRM activities is key, come prepared with metrics and results from your previous campaigns. Discuss how you’ve used data to inform your strategies and improve customer engagement.

Embrace Experimentation

Runna values a culture of experimentation, so be ready to talk about times when you’ve tested new ideas or approaches. Share what you learned from both successes and failures, and how those experiences shaped your CRM strategies.