CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

London Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
Runna

At a Glance

  • Tasks: Lead CRM strategy and optimise customer engagement for a dynamic team.
  • Company: Join Runna, a forward-thinking company in the heart of London.
  • Benefits: Enjoy flexible working, competitive salary, and health and wellness perks.
  • Other info: Be part of a vibrant team with opportunities for personal and professional growth.
  • Why this job: Make a real impact on customer experience and drive growth strategies.
  • Qualifications: Experience in CRM and strong collaboration skills required.

The predicted salary is between 50000 - 65000 £ per year.

Runna is looking for a CRM leader to drive our CRM strategy and lead a dynamic team. This role involves direct collaboration with the Growth Marketing Director to manage the CRM function and implement effective marketing strategies.

As a key member of our Growth Marketing team based in London, you will optimize customer engagement and retention strategies while working closely with various departments to enhance the overall customer experience.

Enjoy flexible working options, a competitive salary, and additional health and wellness benefits.

CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London) employer: Runna

Runna is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the CRM Lead role in London. With flexible working options, a competitive salary, and a strong emphasis on health and wellness benefits, employees are empowered to thrive both personally and professionally. The opportunity for growth within a dynamic team dedicated to enhancing customer engagement makes Runna a rewarding place to build a meaningful career.

Runna

Contact Details:

Runna Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

Tip Number 1

Network like a pro! Reach out to people in the CRM and marketing space, especially those at Runna. A friendly chat can open doors that a CV just can't.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your previous successes in CRM strategy and customer engagement. This will give you an edge during interviews.

Tip Number 3

Be ready to discuss your ideas! Research Runna’s current CRM strategies and come prepared with suggestions on how you could enhance their approach. It shows initiative and passion.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

CRM Strategy Development
Team Leadership
Collaboration
Customer Engagement Optimization
Retention Strategies
Marketing Strategy Implementation
Cross-Departmental Coordination

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the CRM Lead role. Highlight any previous experience in CRM strategy and team leadership to show us you’re the perfect fit!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how your background makes you the ideal candidate for driving our strategies at Runna.

Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Numbers and results speak volumes, so let us see what you've accomplished!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Runna

Know Your CRM Inside Out

Before the interview, make sure you’re well-versed in CRM strategies and tools. Familiarise yourself with Runna's current CRM practices and think about how you can enhance their customer engagement and retention strategies.

Showcase Your Team Leadership Skills

As a CRM Lead, you'll be managing a dynamic team. Prepare examples of how you've successfully led teams in the past, focusing on collaboration and achieving results. Highlight your ability to motivate and inspire others.

Understand Cross-Brand Strategies

Since this role involves cross-brand strategy, research how different brands within the company interact with customers. Be ready to discuss how you would approach integrating these strategies to optimise customer experience.

Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about Runna’s growth marketing goals and how the CRM function fits into their overall strategy. This shows your genuine interest and helps you assess if it’s the right fit for you.