At a Glance
- Tasks: Lead CRM strategy and enhance customer engagement through lifecycle marketing.
- Company: Runna, a dynamic company focused on growth and innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Join a culture of experimentation and collaboration in London.
- Why this job: Make a real impact in a fast-paced environment while leading a passionate team.
- Qualifications: 7+ years of CRM marketing experience and strong leadership skills.
The predicted salary is between 60000 - 105000 £ per year.
Runna is seeking a CRM Lead to own the CRM function and define strategy in the Growth Marketing team. You'll lead a team to enhance customer engagement through effective lifecycle marketing and ensure cross-functional alignment.
Your role involves measuring the impact of CRM activities, managing vendor relationships, and leading a culture of experimentation.
Candidates should have over 7 years of experience in CRM marketing and be located in London.
London-Based Head of CRM & Lifecycle Marketing employer: Runna
Runna is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about customer engagement and lifecycle marketing. Located in the vibrant city of London, we offer our employees ample opportunities for professional growth, collaboration across teams, and a commitment to experimentation that drives success. Join us to be part of a forward-thinking team where your expertise will be valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land London-Based Head of CRM & Lifecycle Marketing
✨Tip Number 1
Network like a pro! Reach out to folks in the CRM and marketing space on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past CRM successes. This will help you stand out and demonstrate your expertise.
✨Tip Number 3
Prepare for interviews by practising common CRM scenarios. Think about how you've driven customer engagement and what strategies worked best for you.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and engaged with our brand. It shows you're serious about joining the team!
We think you need these skills to ace London-Based Head of CRM & Lifecycle Marketing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in CRM marketing, especially any leadership roles. We want to see how you've driven customer engagement and strategy in previous positions, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Head of CRM role at Runna. Share specific examples of your successes in lifecycle marketing and how you’ve led teams to achieve great results.
Showcase Your Analytical Skills:Since measuring the impact of CRM activities is key, make sure to include any relevant metrics or KPIs you've worked with. We love numbers that tell a story, so let us know how your efforts have made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Runna
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of lifecycle marketing and be ready to discuss how you've successfully implemented these in past roles.
✨Showcase Your Leadership Skills
As a Head of CRM, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous positions. Highlight any successful projects that demonstrate your ability to drive engagement and collaboration.
✨Be Data-Driven
Runna is looking for someone who can measure the impact of CRM activities. Come prepared with metrics and results from your previous campaigns. Discuss how you’ve used data to inform your strategies and improve customer engagement.
✨Embrace Experimentation
A culture of experimentation is key in this role. Think of examples where you’ve tested new ideas or approaches in your CRM strategy. Be ready to talk about what worked, what didn’t, and how you adapted based on those learnings.
