CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
Runna

At a Glance

  • Tasks: Lead CRM strategy and optimise customer engagement for a dynamic team.
  • Company: Join Runna, a forward-thinking company in the heart of London.
  • Benefits: Enjoy flexible working, competitive salary, and health and wellness perks.
  • Other info: Be part of a vibrant team with opportunities for personal and professional growth.
  • Why this job: Make a real impact on customer experience and drive growth strategies.
  • Qualifications: Experience in CRM and strong collaboration skills required.

The predicted salary is between 50000 - 65000 £ per year.

Runna is looking for a CRM leader to drive our CRM strategy and lead a dynamic team. This role involves direct collaboration with the Growth Marketing Director to manage the CRM function and implement effective marketing strategies.

As a key member of our Growth Marketing team based in London, you will optimize customer engagement and retention strategies while working closely with various departments to enhance the overall customer experience.

Enjoy flexible working options, a competitive salary, and additional health and wellness benefits.

CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London) employer: Runna

Runna is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the CRM Lead role in London. With flexible working options, a competitive salary, and a strong emphasis on health and wellness benefits, employees are empowered to thrive both personally and professionally. The opportunity for growth within a dynamic team dedicated to enhancing customer engagement makes Runna a rewarding place to build a meaningful career.

Runna

Contact Details:

Runna Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

Tip Number 1

Network like a pro! Reach out to people in the CRM and marketing space, especially those at Runna. A friendly chat can open doors that a CV just can't.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your previous successes in CRM strategy and customer engagement. This will give you an edge during interviews.

Tip Number 3

Be ready to discuss your ideas! Research Runna’s current CRM strategies and come prepared with suggestions on how you could enhance their approach. It shows initiative and passion.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace CRM Lead: Lifecycle Growth & Cross-Brand Strategy (London)

CRM Strategy Development
Team Leadership
Collaboration
Customer Engagement
Retention Strategies
Marketing Strategy Implementation
Cross-Departmental Coordination

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for CRM and customer engagement shine through. We want to see how excited you are about driving strategies that enhance customer experiences!

Tailor Your CV:Make sure your CV is tailored to the role. Highlight your relevant experience in CRM and any successful strategies you've implemented. We love seeing how your background aligns with our needs!

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot. No need for fluff—just the good stuff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Runna!

How to prepare for a job interview at Runna

Know Your CRM Inside Out

Before the interview, make sure you’re well-versed in CRM strategies and tools. Familiarise yourself with Runna's current CRM practices and think about how you can enhance them. This will show your genuine interest and expertise in the role.

Showcase Your Team Leadership Skills

As a CRM Lead, you'll be managing a dynamic team. Prepare examples of how you've successfully led teams in the past, focusing on collaboration and achieving results. Highlight your ability to motivate and inspire others to drive customer engagement.

Prepare for Cross-Department Collaboration

This role involves working closely with various departments. Think of specific instances where you’ve collaborated across teams to implement successful marketing strategies. Be ready to discuss how you can bridge gaps and enhance the overall customer experience at Runna.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that demonstrate your strategic thinking. Inquire about Runna's future CRM initiatives or how they measure the success of their customer engagement strategies. This shows you're not just interested in the role, but also in the company's vision.