Automotive Service Writer

Automotive Service Writer

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers to assess their vehicle needs and ensure top-notch service.
  • Company: Join Runde Auto Group, a family-owned dealership known for excellence in the Tri-State area.
  • Benefits: Enjoy competitive pay, health insurance, 401K matching, and discounts on vehicles and parts.
  • Why this job: Be part of a dynamic team that values your talents and promotes a healthy work-life balance.
  • Qualifications: Must have automotive service experience, a valid driver's license, and strong multitasking skills.
  • Other info: Runde Auto Group is committed to diversity and equal opportunity in the workplace.

The predicted salary is between 24000 - 36000 £ per year.

We are looking for a Service Writer to join our team in Manchester, Iowa! The right candidate will have automotive service advisor experience and a valid driver\’s license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
About Us:

Runde Auto Group is a family-owned group of dealerships spread across Illinois, Wisconsin. and Iowa. Our central headquarters is Runde Chevrolet,located in East Dubuque IL. In all, we offer eight new vehicle brands accross 4 locations: Chevrolet, Buick, GMC, Ford, Chrysler, Dodge, Jeep and Ram, along with a great selection of pre-driven vehicles.

At Runde’s you’ll find a fast-paced synergistic culture in which everyone works together for the benefit of our customers. Our dealershipstrives to create an environment that fosters unique talents and, at the same time, rewards ambition and productivity.

A customer-focused commitment to excellence has helped make Runde Auto Group the largest and most highly rated dealership in the Tri-State area.It’s also the reason Runde Auto Group has repeatedly been selected as the Best Dealership in the Tri-States, according to Hospice of Dubuque’s annual Best Fest voting. Simply put, people want to work with us, organizations want to partner with us, and customers come to us time and time again for their personal and business-related vehicle needs.

Our dealership’s work environment offers staff members a fully-engaged work day while encouraging a healthy work-life balance.If you’d like to become a part of the Tri-State’s fastest growing dealer group, we will provide you with the training, support and encouragement you need to succeed.

Full-Time Employee Benefits:
  • Competitive compensation package
  • Paid single Health insurance plan
  • Company Paid Life and Disability insurance
  • Vision and Dental plans available
  • 401K plan with employer match
  • Parts & Labor Discounts
  • Vehicle Purchase Discounts
  • Paid vacation, holidays and sick leave
Responsibilities:
  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Increase profitability by maximizing sales & executing retail promotions
  • Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
Qualifications:
  • High school diploma or equivalent
  • Valid driver’s license & clean driving record
  • Automotive service advisor experience
  • Ability to read, write and speak English fluently
  • Ability to concentrate and accomplish tasks despite interruptions
  • Multitasking skills
  • Proficient use of computers/business machines
Runde Auto Group is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Automotive Service Writer employer: Runde Auto Group

Runde Auto Group is an exceptional employer located in Manchester, Iowa, offering a dynamic and supportive work environment where employees are encouraged to thrive. With a strong focus on customer satisfaction and a commitment to excellence, we provide comprehensive training and growth opportunities, alongside competitive benefits such as health insurance, 401K matching, and generous discounts. Join our family-owned dealership group and be part of a culture that values teamwork, ambition, and a healthy work-life balance.
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Contact Detail:

Runde Auto Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Automotive Service Writer

✨Tip Number 1

Familiarise yourself with Runde Auto Group's values and culture. Understanding their commitment to customer service and community relations will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Runde Auto Group. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 3

Brush up on your automotive knowledge, especially regarding the brands they offer. Being able to discuss specific vehicles and services confidently will demonstrate your expertise and enthusiasm for the role.

✨Tip Number 4

Prepare examples of how you've successfully built customer relationships in previous roles. Highlighting your experience in enhancing customer satisfaction will resonate well with Runde's focus on excellent service.

We think you need these skills to ace Automotive Service Writer

Customer Service Skills
Automotive Knowledge
Communication Skills
Multitasking Abilities
Time Management
Problem-Solving Skills
Sales Skills
Attention to Detail
Technical Aptitude
Computer Proficiency
Organisational Skills
Interpersonal Skills
Ability to Work Under Pressure
Conflict Resolution Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your automotive service advisor experience. Include specific examples of how you've met customer needs and improved satisfaction in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and the automotive industry. Mention why you want to work at Runde Auto Group and how your skills align with their values.

Highlight Relevant Skills: In your application, emphasise skills such as multitasking, communication, and proficiency with computers. These are crucial for the role of a Service Writer and will set you apart from other candidates.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Runde Auto Group

✨Know Your Automotive Knowledge

Brush up on your automotive service knowledge before the interview. Be prepared to discuss common vehicle issues, repair processes, and how you can assist customers in understanding their needs.

✨Showcase Your Customer Service Skills

Since this role heavily involves customer interaction, think of examples from your past experiences where you provided excellent customer service. Highlight how you built relationships and resolved issues effectively.

✨Demonstrate Multitasking Abilities

The job requires managing multiple tasks simultaneously. Prepare to discuss how you handle busy environments and prioritise tasks without compromising on quality or customer satisfaction.

✨Familiarise Yourself with Runde Auto Group

Research Runde Auto Group and understand their values, culture, and the brands they represent. This will help you align your answers with their mission and show genuine interest in being part of their team.

Automotive Service Writer
Runde Auto Group
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  • Automotive Service Writer

    Manchester
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-08-22

  • R

    Runde Auto Group

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