At a Glance
- Tasks: Lead a vibrant team to create unforgettable experiences for guests in a lively venue.
- Company: Exciting new venue in Milton Keynes' Theatre District, perfect for socialising.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Why this job: Be at the forefront of creating memorable nights out while developing your leadership skills.
- Qualifications: 2+ years in management within a fast-paced leisure setting; strong bar operations experience.
- Other info: Join a fun, energetic workplace with great career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are now recruiting for an Assistant Manager to help lead our team in providing the most competitive socialising environment for adults in Milton Keynes! This is a venue opening up in Theatre District, and the go-to spot for all nights out!
Job Overview
Reporting into the General Manager and with circa 10-15 direct reports you will lead, inspire and forge an environment where we “Create Unforgettable Experiences One Guest at a Time”. Ensuring the safety of our team members and guests, operational excellence & driving the business forward commercially are all important elements of the role. Relentlessly pursue perfection.
Key Measures of Success
- The maintenance and on-going improvement of the Company’s guest experience and feedback performance
- The rigorous adherence to all applicable health and safety standards, with particular emphasis upon standard operating procedures, team member training, and operational performance monitoring
- The achievement of the Company’s Key Performance Indicators including revenue targets, visitor numbers, operating costs, stock control targets and overall budget management
Duties and Responsibilities
- You will thrive in a multi-function, fast-paced, high footfall environment where being hands on is an essential part of your role
- Follow the site’s opening and closing operational directives along with all other operational daily, weekly & monthly objectives as per the operational platform
- Maintain high standards of hygiene in line with company procedures
- Assist with stock management procedures as set out by the business. This will include performing ongoing stock checks and weekly/monthly stock takes
- Manage stock levels through ordering and monitoring whilst reducing wastage
- You will lead the way when it comes to ‘Getting stuck in’ and showing your team what a leader you are
- You will take responsibility for the site in the absence of the General Manager ensuring full handovers take place before GM absence
- You will enjoy partnering with your General Manager in recruiting, coaching, developing and mentoring your team and in the absence of the GM take the lead
- Guest experience is at the heart of what we do so the ability to be face to face with your guests when you’re needed most is essential
- You will have a good head for numbers with real commercial awareness and spot every opportunity to increase revenue and highlight your ideas to the GM
- The Health & Safety of our teams and guests is our highest priority and as such this will always be at the top of your agenda when coaching and leading the Duty management team in day-to-day site operations
- To ensure that the site maintains appropriate accident, incident, and associated contingency management arrangements, including test drills and staff training
- To assist with the day-to-day maintenance and on-going improvement of the site’s overall presentational standards, internally and externally
- To assist and support the General Manager to ensure the effective and efficient operation of the site’s overall premises and facilities management resources. This includes planned preventive and breakdown maintenance of building, plant, equipment, the operation of the catering and guest party services, and active management of all required inspection regimes
- You will need to be a great communicator to your team and your guests ensuring all feedback is dealt with promptly & professionally
- You will be adaptable, resilient, smart, full of integrity and a real role model
- To assist and support the General Manager in the operation of the store’s team member performance management arrangements, including the effective operation of the probation period scheme, and any individual casework (for example, attendance, punctuality, sickness, maternity/paternity etc, discipline, grievance, etc) management, as required
- You will create and maintain an exciting and energetic workplace for your team and a safe, fun-filled, exciting venue for all of our guests
- Speak to every team member on each of your shifts
- As with many roles, you will be required from time to time to work above and beyond your contracted hours owing to the demand of the business, its guests and team members
Qualifications/Skills
- At least 2 years proven experience at management/supervisory level within a fast-paced leisure facility
- A strong background in bar operations
- Basic IT skills
Assistant Manager in Milton Keynes employer: Rumble Rooms Milton Keynes
Contact Detail:
Rumble Rooms Milton Keynes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Milton Keynes
✨Tip Number 1
Get to know the venue! Before your interview, visit the place and soak up the atmosphere. This will help you understand the vibe and give you some great talking points when you're chatting with the hiring team.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've inspired and developed your team in previous roles. We want to see that you can create unforgettable experiences for both guests and staff.
✨Tip Number 3
Be prepared to discuss numbers! Brush up on your commercial awareness and be ready to talk about how you've driven revenue in past positions. Highlight any creative ideas you have for boosting business at this new venue.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team. Let’s make this happen!
We think you need these skills to ace Assistant Manager in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating unforgettable experiences for our guests and leading a fantastic team.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your relevant experience in management and any specific achievements that demonstrate your ability to thrive in a fast-paced environment like ours.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Milton Keynes.
How to prepare for a job interview at Rumble Rooms Milton Keynes
✨Know the Venue Inside Out
Before your interview, make sure you research the venue and its offerings. Familiarise yourself with the Theatre District and what makes it a great spot for socialising. This will show your passion for the role and help you connect with the interviewers.
✨Demonstrate Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Think about times when you inspired your team or improved guest experiences. Highlight your ability to manage stock levels and ensure operational excellence, as these are key aspects of the Assistant Manager role.
✨Showcase Your Commercial Awareness
Prepare to discuss how you've previously driven revenue and managed costs. Bring ideas on how to increase visitor numbers and improve overall performance. This will demonstrate that you understand the business side of the role and are ready to contribute from day one.
✨Emphasise Health & Safety Knowledge
Since health and safety is a top priority, be prepared to talk about your experience with safety standards and training. Share any relevant certifications or training you've completed, and explain how you would ensure a safe environment for both guests and staff.