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- Tasks: Be the go-to person for residents, managing queries and ensuring smooth project delivery.
- Company: Join a team dedicated to improving energy efficiency and enhancing lives in the community.
- Benefits: Full-time role with a chance to make a real impact until February 2025.
- Why this job: Great opportunity to build relationships and contribute to positive customer experiences.
- Qualifications: Strong communication skills, problem-solving abilities, and experience in construction are essential.
- Other info: Onsite role in Farnborough; valid UK driving licence and CSCS qualification required.
The predicted salary is between 30000 - 42000 £ per year.
Rullion has an exciting opportunity for an experienced Resident Liaison Officer to join an established client based in Farnborough. Company Overview: Green Funding Solutions is a rapidly growing team that has developed from a small operation to approximately 100 people, generating £70m – £100m in revenue within three years. Our mission is to secure external funding for green solutions aimed at helping vulnerable customers and households. These solutions range from insulation, solar panels, and heat pump programmes to innovative low-carbon heating propositions and healthcare solutions. We positively impact thousands of customers annually, helping them stay safer, warmer, and enjoy more affordable bills. Job Purpose: The Resident Liaison Officer will serve as the primary contact and representative of Green Funding Solutions, ensuring effective communication and smooth operations between residents and project teams during the delivery of green energy solutions. You will play a key role in managing customer relationships and facilitating the successful installation of energy efficiency measures. Main Responsibilities: Organise and arrange site visits during surveys and installations by contractors. Represent Green Funding Solutions, engaging directly with residents to explain project requirements and the next steps in the customer journey. Educate residents on the techni…
Resident Liaison Officer employer: Rullion
Contact Detail:
Rullion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarize yourself with the local community and its residents. Understanding their needs and concerns will help you build strong relationships, which is crucial for a Resident Liaison Officer.
✨Tip Number 2
Brush up on your communication skills. As the main point of contact, being able to clearly explain project details and next steps to residents is essential for ensuring smooth project delivery.
✨Tip Number 3
Gain some experience in site coordination or the construction industry if you haven't already. This will give you a better understanding of the processes involved and help you address queries more effectively.
✨Tip Number 4
Network with professionals in the construction and housing sectors. Building connections can provide valuable insights and may even lead to referrals for the Resident Liaison Officer position.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resident Liaison Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in managing relationships with clients or residents, particularly in the construction industry. Use specific examples to demonstrate your problem-solving and organizational skills.
Showcase Communication Skills: Since excellent communication is crucial for this role, make sure to highlight your verbal and written communication skills. Provide examples of how you've successfully communicated complex information to diverse audiences in the past.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the project team and residents. Explain why you're passionate about improving energy efficiency and how your skills align with the goals of the role.
How to prepare for a job interview at Rullion
✨Show Your Communication Skills
As a Resident Liaison Officer, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. Share examples of how you've effectively communicated with clients or residents in the past.
✨Highlight Your Relationship-Building Experience
The role requires strong relationship management. Discuss your previous experiences where you successfully built relationships with clients or stakeholders. Use specific examples to illustrate your ability to foster positive interactions.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've encountered challenges and how you resolved them. This will showcase your problem-solving skills, which are crucial for addressing resident queries and complaints.
✨Familiarize Yourself with the Project Details
Research the company and the specific projects they are involved in. Being knowledgeable about their work will allow you to ask insightful questions and show your genuine interest in the role and its impact on the community.
