Candidate Experience & CRM Lead
Candidate Experience & CRM Lead

Candidate Experience & CRM Lead

City of London Full-Time No home office possible
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At a Glance

  • Tasks: Lead the development of a new careers website and optimise candidate experience.
  • Company: Rullion is a family-owned recruitment company focused on building lasting relationships.
  • Benefits: Enjoy a hybrid work model, competitive pay, and the chance to shape recruitment experiences.
  • Why this job: Make a real impact on a nationally significant project while enhancing your digital marketing skills.
  • Qualifications: Deep understanding of recruitment processes, digital experience, and strong copywriting skills required.
  • Other info: This role offers variety and the opportunity to engage with diverse talent audiences.

Job Description

Location: Hybrid to London, 1-2x week in the office

Contract Type: 12 months contract

IR35 Status: Inside, Umbrella

Day rate: PAYE £350 – 550/day DOE, Umbrella £475 – 700/day

Hours of work: 37 hours per week, 5 days

Role Overview

We’re looking for a Candidate Experience & CRM Lead to help us reshape our candidate experience, recruitment systems, and digital presence from the ground up.

This role offers a unique opportunity to lead the development of a new career website and integrate CRM and ATS tools into a seamless, engaging journey for all talent segments—from experienced professionals to early careers and high-volume roles.

Key Responsibilities

  • Lead on the development of a new careers website, focused on both permanent and job service recruitment, ensuring it reflects our employer brand and values.
  • Drive the optimisation of the candidate experience through strong digital marketing and copywriting skills, with a clear understanding of SEO and candidate search behaviours.
  • Build in missing CRM functionality within SuccessFactors, enabling more targeted communications and talent community engagement.
  • Use analytics to review and optimise system and content performance, and make data-driven recommendations for improvements.
  • Support the creation and delivery of training materials and workshops, enabling teams to get the most out of the ATS and CRM tools.
  • Oversee our digital presence, including managing social media for recruitment campaigns, embedding multimedia content, and ensuring accessibility and GDPR compliance.

What We’re Looking For

  • Deep understanding of end-to-end recruitment processes, digital candidate experience, and ATS/CRM integration.
  • Knowledge of SuccessFactors and/or Smart Recruiters, with the ability to lead system transitions and enhancements advantageous.
  • Strong digital and SEO knowledge to drive traffic and engagement, paired with excellent copywriting skills for diverse talent audiences.
  • Confidence in delivering training, facilitating workshops, and supporting stakeholders at all levels.

Why Join Us?

This is more than a systems role — it’s a chance to shape how we present ourselves to the talent market, to build something new, and to leave a lasting impact on a nationally significant project. If you’re someone who thrives on variety, enjoys talking with people, and wants to help design a best-in-class recruitment experience, we’d love to hear from you.

Interested in this position? please click “apply now”

This vacancy is being advertised by Rullion Ltd acting as an employment business

Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion’s approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Candidate Experience & CRM Lead employer: Rullion

Rullion is an exceptional employer that fosters a collaborative and innovative work culture, offering employees the chance to make a significant impact on recruitment processes while working in a hybrid environment in London. With a strong commitment to employee growth, Rullion provides opportunities for professional development through training and workshops, ensuring that team members are equipped to excel in their roles. As a family-owned business, Rullion values diversity and inclusivity, creating a supportive atmosphere where every voice is heard and appreciated.
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Contact Detail:

Rullion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Candidate Experience & CRM Lead

✨Tip Number 1

Familiarise yourself with the latest trends in candidate experience and CRM systems. Understanding what makes a great candidate journey will help you articulate your vision during interviews.

✨Tip Number 2

Showcase your digital marketing skills by preparing examples of successful campaigns you've led. Be ready to discuss how you used SEO strategies to enhance visibility and engagement.

✨Tip Number 3

Brush up on your knowledge of SuccessFactors and Smart Recruiters. Being able to speak confidently about these tools and how they can be optimised will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your experience in delivering training and workshops. Highlight specific instances where you've successfully engaged stakeholders and improved their understanding of recruitment systems.

We think you need these skills to ace Candidate Experience & CRM Lead

Digital Marketing
Copywriting Skills
SEO Knowledge
CRM Integration
ATS Experience
Data Analysis
Training Delivery
Stakeholder Engagement
Project Management
Social Media Management
Content Performance Optimisation
GDPR Compliance
Candidate Experience Design
Communication Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Candidate Experience & CRM Lead position. Tailor your application to highlight relevant experiences that align with the job description.

Craft a Compelling CV: Your CV should clearly showcase your experience in recruitment processes, digital marketing, and CRM systems. Use bullet points to make it easy to read and ensure it reflects your achievements in these areas.

Write a Strong Cover Letter: In your cover letter, express your passion for enhancing candidate experiences and your understanding of SEO and digital marketing. Provide specific examples of how you've successfully managed similar projects in the past.

Highlight Relevant Skills: Make sure to emphasise your skills in copywriting, analytics, and training delivery. Mention any experience with SuccessFactors or Smart Recruiters, as this will strengthen your application.

How to prepare for a job interview at Rullion

✨Showcase Your Digital Expertise

Since the role focuses on optimising the candidate experience through digital marketing and SEO, be prepared to discuss your previous experiences with these tools. Highlight specific campaigns you've worked on and the results achieved.

✨Demonstrate Your Understanding of Recruitment Processes

Make sure you can articulate your knowledge of end-to-end recruitment processes. Be ready to explain how you would enhance the candidate journey and integrate CRM and ATS tools effectively.

✨Prepare for Training Scenarios

As the role involves delivering training and workshops, think of examples where you've successfully trained others. Be ready to discuss your approach to facilitating learning and how you engage different stakeholders.

✨Bring Data-Driven Insights

The job requires using analytics to optimise performance. Prepare to discuss how you've used data in past roles to make informed decisions and improve systems or content. Specific metrics or case studies will strengthen your points.

Candidate Experience & CRM Lead
Rullion
R
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