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- Tasks: Support families with empathy during difficult times and provide exceptional customer service.
- Company: Rullion is a family-owned recruitment company dedicated to building lasting relationships.
- Benefits: Enjoy a competitive pay rate, central location, and a supportive team environment.
- Why this job: Make a meaningful impact while working in a compassionate community focused on helping others.
- Qualifications: Empathy and previous customer service experience are essential for this role.
- Other info: This is a temporary contract position with a start date of 19th May 2025.
Job Type: Temporary Contract
Location: Manchester City Centre (Office-Based)
Pay Rate: £12.21 per hour (PAYE)*
Start Date: 19th May 2025
Background Checks: DBS and Basic Credit Check Required
Hours: Monday - Friday 9am - 5pm, 1 weekend in 10 (days back in week in lieu).
Join our Compassionate Team
Rullion is seeking full-time agents on behalf of our client's Funeral Care Plan Team to provide support during critical moments. If you're empathetic and have a strong background in customer service, we want you to be part of their dedicated team.
Join a Caring Community: At Rullion, we understand the importance of compassion and sensitivity when dealing with individuals and families facing difficult times. Our work isn't just a job; it's a commitment to making a difference.
Central Location: Our opportunities are based in the heart of Manchester, providing you with a convenient and accessible workplace.
Your Role:
- Provide Compassionate Support: Offer empathy, understanding, and a caring presence to individuals and families during their time of need.
- Deliver Exceptional Customer Service: Utilize your strong customer service skills to assist clients with funeral arrangements, inquiries, and support.
- Collaborate with a Supportive Team: Work alongside a dedicated team that values empathy, respect, and professionalism.
Your Qualifications
To excel in this role, we are looking for candidates who:
- Possess Empathy: Your compassionate nature is your most valuable asset.
- Have Customer Service Experience: Previous experience in customer service or call centre environments.
Apply Today!
If you're ready to make a positive impact on the lives of those who need it most and want to be a part of our compassionate team, apply now! Join us in providing support and comfort to individuals and families during their most challenging times. Join us in making a difference, one heartfelt interaction at a time. Your journey starts here with Rullion.
Company information:
This contract vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
CBS Advisor - Funeral Care employer: Rullion Managed Services
Contact Detail:
Rullion Managed Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CBS Advisor - Funeral Care
✨Tip Number 1
Familiarise yourself with the funeral care industry. Understanding the nuances and sensitivities involved in this field will help you connect better with the team and demonstrate your empathy during the interview.
✨Tip Number 2
Prepare to share specific examples from your past customer service experiences that highlight your ability to handle difficult situations with compassion. This will show that you have the right mindset for the role.
✨Tip Number 3
Research Rullion and their values, especially their commitment to compassion and support. Being able to articulate how your personal values align with theirs can set you apart as a candidate.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the Funeral Care team, giving you an edge in your application.
We think you need these skills to ace CBS Advisor - Funeral Care
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the CBS Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Empathy: Since this role involves providing compassionate support, make sure to include examples in your CV or cover letter that demonstrate your empathetic nature and experience in customer service, especially in sensitive situations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your understanding of the importance of the role. Mention why you are passionate about working in Funeral Care and how you can contribute to the team’s mission of making a difference.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Rullion Managed Services
✨Show Your Empathy
In a role that requires compassion, it's crucial to demonstrate your empathetic nature during the interview. Share personal experiences where you've provided support to others, especially in challenging situations.
✨Highlight Customer Service Experience
Make sure to discuss your previous customer service roles and how they have prepared you for this position. Be specific about the skills you've developed and how they relate to providing exceptional service in sensitive contexts.
✨Research the Company
Familiarise yourself with Rullion and their values, particularly their commitment to compassion and community support. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Prepare Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role and the team. This shows your enthusiasm and helps you gauge if the company culture aligns with your values, especially regarding empathy and teamwork.
