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- Tasks: Support the Credit Control team with admin tasks and client communication.
- Company: Join Rullion, a diverse company committed to equal opportunities.
- Benefits: Enjoy a collaborative environment and develop your skills in a supportive team.
- Why this job: Perfect for those who thrive in structured roles and love helping others.
- Qualifications: Previous admin or customer service experience is preferred; strong communication skills are essential.
- Other info: Proactive individuals who enjoy teamwork will excel in this role.
The predicted salary is between 24000 - 36000 £ per year.
Role Overview: This is a supportive administrative role within the Credit Control team, ideal for someone who enjoys structured tasks, service-oriented communication, and working in a collaborative environment. You will assist Credit Controllers by handling administrative duties and making service-related outbound calls to clients.
Key Responsibilities:
- Provide administrative support to the Credit Control team
- Make outbound service calls to follow up on queries and gather information
- Log and update customer account information accurately
- Assist in resolving basic account queries and escalating complex issues
- Maintain accurate records and documentation
- Support the team in achieving collection targets through non-collection tasks
Skills and Experience:
- Previous experience in an administrative or customer service role
- Comfortable making outbound service calls (non-sales)
- Strong attention to detail and organizational skills
- Good communication and interpersonal abilities
- Basic understanding of credit control processes is a plus
Preferred Attributes:
- Proactive and enthusiastic
- Comfortable with phone-based communication
- Team-oriented and supportive mindset
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Credit Controller Admin in Solihull employer: Rullion Limited
Contact Detail:
Rullion Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller Admin in Solihull
✨Tip Number 1
Familiarise yourself with basic credit control processes. Understanding the fundamentals will not only help you in your role but also impress the hiring team during any discussions.
✨Tip Number 2
Practice your phone communication skills. Since the role involves making outbound service calls, being comfortable and clear on the phone can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for handling administrative tasks. This demonstrates your proactive approach and ability to manage multiple responsibilities effectively.
✨Tip Number 4
Emphasise your teamwork abilities in conversations. Since the role is collaborative, sharing examples of how you've successfully worked in a team can resonate well with the interviewers.
We think you need these skills to ace Credit Controller Admin in Solihull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or customer service roles. Emphasise any previous work that involved making outbound calls or supporting a team, as these are key aspects of the Credit Controller Admin role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your proactive attitude and how your skills align with the responsibilities outlined in the job description, particularly your attention to detail and communication abilities.
Highlight Relevant Skills: When filling out your application, ensure you highlight skills such as organisational abilities, teamwork, and any basic understanding of credit control processes. These will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, take the time to proofread your application. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Rullion Limited
✨Show Your Administrative Skills
Highlight your previous experience in administrative roles during the interview. Be ready to discuss specific tasks you've handled, such as managing records or supporting a team, as this will demonstrate your capability to assist the Credit Control team effectively.
✨Prepare for Outbound Calls
Since the role involves making outbound service calls, practice how you would approach these conversations. Think about how to communicate clearly and professionally while gathering information or following up on queries, as this will showcase your comfort with phone-based communication.
✨Emphasise Attention to Detail
Given the importance of maintaining accurate records, be prepared to provide examples of how you've demonstrated strong attention to detail in past roles. This could include instances where your organisational skills helped prevent errors or improved efficiency.
✨Demonstrate Team Spirit
The role requires a collaborative mindset, so be sure to express your enthusiasm for teamwork. Share experiences where you've supported colleagues or contributed to team goals, as this will align with the company's values and show that you're a good fit for their environment.
