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- Tasks: Handle customer queries and resolve billing issues with precision and care.
- Company: Join a forward-thinking company that values teamwork and innovation.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a difference by ensuring customers receive the best service possible.
- Qualifications: Strong analytical skills and a knack for problem-solving required.
- Other info: Fast-paced environment with plenty of room to develop your career.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Query Handling
- Investigate and respond to a broad range of complex customer queries, liaising with other parties as necessary, to deliver an appropriate, acceptable resolution for the customer.
Error Resolution
- Amend data errors and process exceptions and provide feedback to frontline
- teams to ensure data quality is improved and maintained.
Task Processing
- Complete a broad range of complex t…
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Billing Analyst employer: Rullion Limited
Contact Detail:
Rullion Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Analyst
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your responses during interviews and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice makes perfect! Mock interviews with friends or family can help you get comfortable with common questions. Focus on how you can demonstrate your problem-solving skills, especially when it comes to handling complex customer queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Billing Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Billing Analyst role. We want to see how your skills can help us tackle complex customer queries and improve data quality.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We love seeing genuine enthusiasm!
Showcase Problem-Solving Skills: Since the role involves error resolution and task processing, share examples of how you've successfully handled similar challenges in the past. We appreciate candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rullion Limited
✨Know Your Numbers
As a Billing Analyst, you'll be dealing with complex data and queries. Brush up on your numerical skills and be prepared to discuss how you've handled data errors in the past. Show them you can spot discrepancies and resolve issues efficiently.
✨Customer Queries are Key
Familiarise yourself with common customer queries related to billing. Think of examples where you've successfully resolved similar issues. This will demonstrate your problem-solving skills and your ability to communicate effectively with customers.
✨Collaboration is Crucial
You'll need to liaise with various teams to resolve issues. Be ready to share experiences where teamwork led to successful outcomes. Highlight your communication skills and how you ensure everyone is on the same page when tackling complex problems.
✨Feedback Matters
Discuss how you’ve provided feedback to improve processes in previous roles. Emphasise your commitment to maintaining data quality and how your insights have led to better practices. This shows you're proactive and care about continuous improvement.
