At a Glance
- Tasks: Provide technical support and collaborate on innovative network solutions.
- Company: Join Ruijie Networks, a leader in enterprise networking.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Exciting opportunities for growth in a collaborative team.
- Why this job: Make an impact by supporting cutting-edge technology and developing partner capabilities.
- Qualifications: 3+ years in technical support with strong networking skills.
The predicted salary is between 45000 - 55000 € per year.
Ruijie Networks is looking for a Service Engineer in London to provide technical support to system integrators, distributors and channel partners, build local service processes, support partner capability development, and collaborate with TAC/R&D teams on technical issues and new product testing.
Responsibilities
- Provide back-line technical assistance and support to system integrators, distributors and T2 channel partners.
- Establish service support and RMA processes, and manage service delivery quality in covered countries.
- Develop partner technical support capability through regular post-sales technical training and workshops.
- Collaborate with TAC teams to address partner and end-customer support requests.
- Collaborate with R&D teams on new product feature and POC tests to support global release.
Requirements
- 3+ years of technical experience in sales support, maintenance or technical support for enterprise network products.
- Experience with mainstream enterprise networking vendors such as Cisco, HPE, Aruba, Ruckus, Huawei Enterprise or Juniper Networks is preferred.
- Experience in system integration or value-added distributor environments is preferred.
- Fluent English communication.
- Technical skills in switching, routing, wireless LAN and network orchestration/integration are required; campus network experience is a plus.
- Professional certifications such as CCNP/CCIE, HPE ASE/Master ASE, Aruba ACMP, HCNP/HCIE or JNCIP/JNCIE are preferred.
- Strong ownership, resource coordination capability and communication skills across different stakeholder levels.
- Able to work in London and comply with local work authorization requirements.
Onderhoudsmonteur, engineer. in London employer: Ruijie Networks
Ruijie Networks is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer extensive training opportunities and support for professional certifications, ensuring our team members are equipped to excel in their roles. Join us to be part of a dynamic environment where your contributions directly impact our success and the development of cutting-edge networking solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Onderhoudsmonteur, engineer. in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their products, and think about how your skills align with their needs. We recommend practising common interview questions and even doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 3
Showcase your technical skills! If you’ve got certifications or hands-on experience with enterprise networking products, make sure to highlight them during interviews. We want to see how you can bring value to the team, so don’t hold back on sharing your achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to apply directly. Let’s get you one step closer to landing that Service Engineer role!
We think you need these skills to ace Onderhoudsmonteur, engineer. in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Service Engineer. Highlight your technical experience and any relevant certifications, like CCNP or HPE ASE, that match what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience with enterprise networking vendors can benefit us at Ruijie Networks.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in switching, routing, and wireless LAN. We want to see how you can contribute to our team and support our partners effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Ruijie Networks
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around enterprise networking products. Familiarise yourself with the specifics of switching, routing, and wireless LAN, as well as any relevant certifications you hold. This will help you confidently answer technical questions and demonstrate your expertise.
✨Showcase Your Experience
Prepare to discuss your previous roles in sales support or technical assistance. Highlight specific examples where you've successfully supported system integrators or managed service delivery quality. This will show that you have the hands-on experience needed for the role.
✨Communicate Clearly
Since fluent English communication is a requirement, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with a friend or record yourself to refine your delivery. Good communication can set you apart from other candidates.
✨Collaborate and Connect
Be ready to discuss how you've collaborated with teams in the past, especially with TAC or R&D teams. Share examples of how you’ve worked together to solve technical issues or test new products. This shows that you’re a team player and can build strong relationships with stakeholders.
