At a Glance
- Tasks: Lead a vibrant café team, ensuring excellent customer service and a welcoming atmosphere.
- Company: Join a dynamic café that values teamwork and community spirit.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fun, fast-paced environment with room for creativity and innovation.
- Why this job: Be a key player in creating memorable experiences for customers every day.
- Qualifications: Experience in hospitality and strong leadership skills are a must.
The predicted salary is between 25000 - 30000 £ per year.
Lead the Café and Kitchen Team by example and encouragement in the delivery of excellent customer relations and experience.
Set up Café and prepare the team and facility to greet and serve customers at designated opening time to create a positive first impression.
Maintain a clean and organised environment at all times – ensuring that tables are promptly cleared and cleaned and reset ready for new customers and that the café area is presentable at all times.
Liaise with Chef regarding the menu for that day to ensure café and staff are prepared for service.
Ensure customer orders are taken accurately and transmitted effectively to kitchen and baristas.
Assist in the development of the Café Serve Team. Build, lead and train them – with grace and discipline - in accordance with the relevant standards of hygiene, and oversee quality control.
Ensure all team members are aware of ingredients and allergens in each dish, and that they are able to effectively communicate this information to customers.
Work as part of the wider team to ensure smooth running of the kitchen and café, attend internal and external meetings as required, liaise with events team about catering and event support.
Ensure that all machines and equipment are in working order and maintained through regular servicing.
Follow the cleaning schedule and ensure all health and hygiene standards are achieved.
Check and record equipment and food temperatures and ensure all documentation is correct as required by legislation and food hygiene standards.
During pack down ensure the Café and serving areas are left secure, clean, tidy and prepped as necessary for the following day.
Assist the Manager in keeping accurate records of monthly expenses and revenues, stock checks etc.
Coordinate and build on existing relationships with suppliers.
Maintain healthy relationships with customers, ensuring their needs are fulfilled.
Continually improve the standard and quality of the services provided.
Assist the Manager with the billing and cashing up procedures, liaising with the finance team.
Work closely with the café manager, chef and team to create an excellent customer experience.
In the manager’s absence take over complete responsibility for the smooth running of the Café and Kitchen, staff rotas and leadership.
Manage the operation of the Play Area to ensure it is a safe space for under 7s to play. Ensure that adults respect the rules and fulfil their responsibilities.
Cafe Assistant Manager in Norwich employer: Rugeleycc
As a Cafe Assistant Manager, you will thrive in a vibrant and supportive work environment that prioritises excellent customer service and team collaboration. Our company fosters a culture of growth and development, offering training opportunities to enhance your skills while ensuring a clean and welcoming atmosphere for both staff and customers. Located in a bustling area, we provide unique advantages such as flexible working hours and the chance to engage with a diverse clientele, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant Manager in Norwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rugeleycc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rugeleycc
Don't be shy about reaching out to Rugeleycc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Assistant Manager in Norwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rugeleycc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rugeleycc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
