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- Tasks: Welcome visitors and provide top-notch customer service at the Art Gallery and Museum.
- Company: Join Rugby Borough Council, a community-focused organization dedicated to growth and wellbeing.
- Benefits: Enjoy 35 days of leave, including Bank Holidays, plus personal development opportunities.
- Why this job: Be part of a vibrant team making a positive impact in one of the UK's fastest-growing boroughs.
- Qualifications: Looking for enthusiastic communicators who are proactive, flexible, and reliable.
- Other info: Must be available to work weekends, evenings, and Bank Holidays.
The predicted salary is between 24027 - 25183 £ per year.
Visitor Experience Assistant £24,027 – £25,183 (£8,441 – £8,848 pro rata) 13 hours per week Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive. About the role Rugby Art Gallery & Museum and the Visitor Centre are a vibrant public space in the centre of Rugby. We are looking for enthusiastic people to join our team and play a key role in delivering an excellent visitor experience. Visitor Experience Assistants are based front of house in the Art Gallery, Museum and Visitor Centre spaces, providing exceptional customer service and a warm welcome to all visitors. The successful candidate will be a brilliant communicator, proactive, flexible and reliable. We are looking to appoint one Assistant with the following working pattern: Friday 7 hours 09:45 to 17:15 Saturday 6 hours 09:45 to 16:15 There is a requirement to work on weekends, evenings and Bank Holidays. Benefits 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) – P…
Visitor Experience Assistant employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Assistant
✨Tip Number 1
Familiarize yourself with the Rugby Art Gallery & Museum and the Visitor Centre. Understanding their mission, current exhibitions, and community events will help you engage with visitors and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since the role focuses on providing exceptional visitor experiences, share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Show your flexibility and reliability by discussing your availability to work weekends, evenings, and Bank Holidays. This will demonstrate your commitment to the role and willingness to meet the needs of the organization.
✨Tip Number 4
Prepare to discuss your communication skills. As a Visitor Experience Assistant, being a brilliant communicator is key, so think of examples where you've effectively communicated with diverse groups of people.
We think you need these skills to ace Visitor Experience Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Visitor Experience Assistant position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as being a brilliant communicator and providing exceptional customer service.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous customer service roles or experiences that demonstrate your ability to engage with visitors and provide a warm welcome.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the organization. Mention specific examples of how your skills and experiences make you a great fit for the Visitor Experience Assistant role.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rugby Borough Council
✨Show Your Enthusiasm
Make sure to express your passion for providing excellent visitor experiences. Share specific examples of how you've gone above and beyond in previous roles to create a welcoming atmosphere.
✨Demonstrate Communication Skills
As a Visitor Experience Assistant, strong communication is key. Prepare to discuss how you effectively interact with diverse groups of people and handle inquiries or complaints with ease.
✨Highlight Flexibility and Reliability
Since the role requires working weekends and holidays, emphasize your availability and willingness to adapt to varying schedules. Share instances where you've successfully managed changing demands.
✨Research Rugby Borough Council
Familiarize yourself with the values and mission of Rugby Borough Council. Be ready to discuss how your personal values align with their commitment to community growth and wellbeing.
