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- Tasks: Support the community by preventing homelessness and providing housing advice.
- Company: Rugby Borough Council, committed to community growth and wellbeing.
- Benefits: 35 days annual leave, hybrid working, and generous pension scheme.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Interest in community work and strong customer service skills.
- Other info: Great for recent graduates or those looking to change careers.
The predicted salary is between 28598 - 36363 £ per year.
Job Description
Trainee Homelessness and Prevention Officer
£28,598 – £31,022 progressing to £32,597 – £36,363
Full time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
About the role
Our Housing Advice and Enabling Team support customers to find solutions for their housing issues by providing housing and financial advice and support, liaising with landlords and developing personalised housing plans with a firm focus on the prevention of homelessness.
As a Trainee Homelessness and Prevention Officer you’ll be developing over a 24-month period to become a Homelessness Prevention officer. You’ll be gaining key knowledge on homelessness legislation and the delivering of the service, with a combination of internal, external and on the job training.
While training you’ll be supporting the team in their key activities of –
- Outreach work with those who are rough sleeping or at risk of rough sleeping, in hospital and require support to return home.
- Providing housing options, advice and guidance to those who are homeless or threatened with homelessness with the aim to assist with prevention of homelessness at the earliest possible stage.
- Administering applications from residents approaching the Council as homeless or threatened with homelessness.
- The provision of temporary accommodation including the provision of private sector leased accommodation.
- Determining applications to join the Council’s Housing Waiting List
About you
You’ll have an interest in working with members of the community to prevent and reduce homelessness, with an understanding of the issues facing customers in the current housing climate.
An enthusiasm and drive to learn new things will be key as you’ll be constantly training, developing your knowledge, learning new things and gaining new experiences. This role could be great for a recent graduate or a career-changer alike.
You’ll need a good understanding of the importance of confidentiality, safe practice, safeguarding, anti-discriminatory practice and equal opportunity alongside experience of providing a high standard of customer service to clients who demonstrate a range of challenging behaviours.
Please see the linked / attached job profile for full details of the role, the Essential Criteria and the Training Plan.
Benefits
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Generous Local Government Pension Scheme
- Hybrid working up to 60%
- Flexi time scheme
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & wellbeing
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Cycle to Work scheme and more
Trainee Homelessness and Prevention Officer employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Homelessness and Prevention Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Prepare for interviews by researching common questions related to homelessness prevention. Think about your experiences and how they relate to the role. Practising with a friend can help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about preventing homelessness. Share any relevant experiences or volunteer work that highlights your commitment to the cause.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our mission of making a difference in the community.
We think you need these skills to ace Trainee Homelessness and Prevention Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Trainee Homelessness and Prevention Officer. We want to see your passion for community support and how you can contribute to preventing homelessness.
Showcase Your Enthusiasm: Let your excitement for the role shine through! We love candidates who are eager to learn and grow, so don’t hold back on expressing your drive to develop your knowledge in homelessness legislation and community support.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to make a difference in the community.
How to prepare for a job interview at Rugby Borough Council
✨Know Your Stuff
Make sure you brush up on homelessness legislation and the current housing climate. Understanding the issues facing customers will show your genuine interest in the role and help you answer questions more confidently.
✨Show Your Passion
This role is all about helping people, so let your enthusiasm shine through! Share any relevant experiences or volunteer work that demonstrates your commitment to community support and preventing homelessness.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially those involving challenging behaviours. Think of examples from your past where you've successfully navigated difficult conversations or provided excellent customer service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows you're engaged and serious about your potential future with them.
