Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants in managing their rent and sustaining their tenancies.
- Company: Join Rugby Borough Council, a dedicated team focused on community success.
- Benefits: Enjoy 35 days annual leave, hybrid working, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in income management and a passion for helping others.
- Other info: Flexible hours and opportunities for professional growth await you!
The predicted salary is between 16298 - 18181 £ per year.
Join to apply for the Income Officer role at Rugby Borough Council. £16,298 - £18,181 (£32,597 - £36,363 pro rata) Part Time 18.5 hours a week.
About The Role
Rugby Borough Council is looking to recruit an enthusiastic Income Officer to focus on income collection from within the Housing Services Team. This is an exciting opportunity to join a dedicated team where we want our tenants to succeed. You’ll support and enhance the housing service that meets our purpose; to enable our tenants to succeed and sustain their tenancy. As part of the wider team you’ll focus on enabling our tenants to sustain their tenancies through both proactive and reactive rent collection. This is a part-time role, 18.5 hours a week. Working hours will be Wednesday 9am-12.30pm, Thursday 9am-5pm and Friday 9am-5pm.
About You
Ideally, you will possess a good working knowledge, experience and understanding around all aspects of income management and legislation that underpins it. A key aspect to this role is the collection and management of rent arrears and former tenant arrears and a good level of experience and understanding is fundamental. The ideal candidate will take a flexible and holistic approach in ensuring we assist our customers in sustaining their tenancy.
Benefits
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) Pro rata
- Generous Local Government Pension Scheme
- Hybrid working up to 60%
- Flexi time scheme
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & wellbeing
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Cycle to Work scheme and more
Income Officer in Rugby employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Officer in Rugby
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rugby Borough Council on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by brushing up on income management legislation. We want to show that we know our stuff and can handle rent arrears like a champ!
✨Tip Number 3
Practice common interview questions with a mate. Let’s nail those responses so we can demonstrate our flexible approach to helping tenants sustain their tenancies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Income Officer in Rugby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in income management and legislation. We want to see how your skills align with the role of Income Officer, so don’t hold back on showcasing your relevant expertise!
Show Your Enthusiasm: Let your passion for helping tenants shine through in your application. We’re looking for someone who’s genuinely excited about supporting our customers and enhancing their housing experience, so make sure to express that enthusiasm!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Income Officer role. We can’t wait to hear from you!
How to prepare for a job interview at Rugby Borough Council
✨Know Your Stuff
Make sure you brush up on your knowledge of income management and the relevant legislation. Familiarise yourself with the key aspects of rent collection and arrears management, as these will likely come up during the interview.
✨Show Your Enthusiasm
Rugby Borough Council is looking for someone who is passionate about helping tenants succeed. Be prepared to share examples of how you've supported customers in the past and express your genuine interest in making a positive impact in this role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to income collection and tenant support. Think through some scenarios in advance and consider how you would approach them, demonstrating your problem-solving skills and flexibility.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the team. Inquire about the challenges the Housing Services Team faces or how success is measured in this position. This shows you're engaged and thinking ahead.
