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- Tasks: Support tenants in managing their housing and ensure successful tenancies.
- Company: Join Rugby Borough Council, a community-focused organisation committed to growth.
- Benefits: Enjoy 35 days annual leave, hybrid working, and professional development opportunities.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in housing management and strong customer service skills required.
- Other info: Dynamic team environment with excellent career progression and extra perks.
The predicted salary is between 13 - 16 £ per hour.
Part Time – 18.5 hours per week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
About the role
This role is Part Time – 18.5 hours per week on a 6 month Fixed Term Contract duration. Rugby Borough Council is looking to recruit an enthusiastic and customer focused Housing Officer into their Housing Services Team. You will be providing patch-based housing management, and tenancy and estates management support to the housing service team to enable our tenants to succeed and sustain their tenancy. You will work on both proactive and reactive service delivery, taking a holistic approach in ensuring we assist our customers in sustaining their tenancy. This is an exciting opportunity to join a dedicated team where we want our tenants to succeed.
About you
Ideally you will possess a good working knowledge of sustainment and enforcement with experience and understanding around all aspects of housing management and the legislation that underpins it. Alongside this you will need experience of dealing with the public both face to face and by phone and be able to deal with pressurised situations in a controlled and effective manner.
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) - Pro rata
- Hybrid working up to 60%
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Extra Benefits including Retail Discounts, Cycle to Work scheme and more
Housing Officer - Fixed Term Contract, Part Time in Rugby employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Fixed Term Contract, Part Time in Rugby
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rugby Borough Council on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to housing management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for community growth during the interview. Share examples of how you've positively impacted others in previous roles – it’ll make you stand out as a candidate who truly cares!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Housing Officer - Fixed Term Contract, Part Time in Rugby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see how you can contribute to our mission of helping tenants succeed!
Show Your Enthusiasm: Let your passion for community and customer service shine through in your written application. We love candidates who are genuinely excited about making a positive impact in our borough!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us see your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Rugby Borough Council
✨Know Your Housing Legislation
Make sure you brush up on the key housing management legislation relevant to the role. Understanding the legal framework will not only show your expertise but also demonstrate your commitment to helping tenants sustain their tenancies.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully dealt with the public in previous roles. Highlight your ability to handle pressurised situations calmly and effectively, as this is crucial for a Housing Officer.
✨Demonstrate a Holistic Approach
Think about how you can support tenants beyond just the basics of housing management. Be ready to discuss strategies you've used to take a holistic approach in your past experiences, showing that you care about the overall wellbeing of your customers.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the specific challenges faced by the Housing Services Team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.