Rugby Borough Council is recruiting a Customer Service Advisor to join a team handling enquiries on refuse and recycling, council tax, housing tenancy and repairs, and other services. You will assist customers via phone, email and in person, ensuring services are accessed smoothly.
Agile working may be considered once trained. Ideal applicants will have experience in busy customer service roles, be computer literate, and able to communicate clearly with customers using procedures and guidance
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Customer Service Advisor — Flexible Hours & Growth in Rugby employer: Rugby Borough Council
Rugby Borough Council is an exceptional employer that prioritises both community impact and employee wellbeing. With a strong commitment to personal development, we offer extensive career opportunities, hybrid working options, and a supportive work culture that fosters growth and collaboration. Join us in making a meaningful difference in one of the UK's fastest-growing boroughs while enjoying generous benefits such as 35 days of leave, learning programmes, and family-friendly policies.
