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For Companies At a Glance
- Tasks: Lead a housing management team and support tenancy sustainment for residents.
- Company: Join Rugby Borough Council, committed to community growth and colleague wellbeing.
- Benefits: Enjoy 35 days annual leave, hybrid working, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Extensive knowledge of housing management and legislation, with strong communication skills required.
- Other info: Flexible working options and various employee perks to enhance your work-life balance.
The predicted salary is between 33900 - 36700 £ per year.
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country's fastest-growing boroughs and the people who make it thrive.
About the role
Are you passionate about making a difference in the lives of tenants and residents? We have an opportunity for a proactive and experienced Lead Officer (Housing Management & Coordination) to play a vital role in supporting tenancy sustainment, managing complex housing cases, and leading a dedicated housing management team. This is a varied role which will see you representing the Council in legal proceedings related to tenancy enforcement and working closely with Housing Officers and Coordinators across both General Needs and Independent Living schemes. You'll conduct in-depth tenancy reviews, provide expert advice and guidance, and ensure that legal and community-based solutions are effectively balanced. We as a team drive for excellence in all our work and you will support this by leading and guiding the team through individual case supervision, final reviews of high-risk cases and by identifying and supporting the implementation of new practices and strategies. You'll also play a key role in managing high-risk anti-social behaviour cases, coordinating multi-agency support, and ensuring our housing services remain responsive, resident-focused, and aligned with both local priorities and national legislation.
About you
You’ll have extensive specialist knowledge around all aspects of Housing Management and Housing Coordination and experience and understanding of the legislation that underpins it. You must have the ability to work with others in a fair and assertive manner using your excellent communication skills, with a solution-focused outlook. You must have an expert technical knowledge of delivering Housing Management and tenancy coordination, excellent communication skills, enforcement experience and a commitment to providing a first-class service to our customers.
Benefits
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Generous Local Government Pension Scheme
- Hybrid working up to 60%
- Flexi time scheme
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & wellbeing
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more
Lead Officer (Housing Management & Coordination) in Rugby employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Officer (Housing Management & Coordination) in Rugby
✨Tip Number 1
Familiarise yourself with the latest housing legislation and policies relevant to the role. This will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Network with professionals in the housing management sector, especially those who work within local councils. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex housing cases or led teams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Research Rugby Borough Council's current initiatives and challenges in housing management. Tailoring your conversation to show how you can contribute to their goals will make you stand out as a candidate.
We think you need these skills to ace Lead Officer (Housing Management & Coordination) in Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management and coordination. Emphasise your skills in tenancy sustainment, case management, and any legal proceedings you've been involved in.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in the lives of tenants and residents. Mention specific examples of how you've successfully managed complex housing cases or led a team.
Highlight Relevant Qualifications: Include any qualifications or training related to housing management, legislation, or community support. This could include certifications or courses that demonstrate your commitment to professional development.
Showcase Communication Skills: In both your CV and cover letter, provide examples of your excellent communication skills. Highlight situations where you've worked collaboratively with others or resolved conflicts effectively.
How to prepare for a job interview at Rugby Borough Council
✨Show Your Passion for Community Impact
Make sure to express your genuine enthusiasm for making a difference in the lives of tenants and residents. Share specific examples from your past experiences where you've positively impacted a community or improved housing services.
✨Demonstrate Your Knowledge of Housing Legislation
Prepare to discuss your extensive knowledge of housing management and coordination legislation. Be ready to explain how you have applied this knowledge in previous roles, particularly in relation to tenancy enforcement and anti-social behaviour cases.
✨Highlight Your Leadership Skills
As a Lead Officer, you'll be guiding a team. Share examples of how you've successfully led teams in the past, focusing on your approach to supervision, case reviews, and implementing new practices. This will show your capability to drive excellence within the team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex housing cases. Think through potential situations you might face in the role and how you would address them, ensuring you highlight your solution-focused outlook.
