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- Tasks: Lead a housing management team and support tenancy sustainment while managing complex cases.
- Company: Join Rugby Borough Council, a community-focused organisation dedicated to growth and positive change.
- Benefits: Enjoy 35 days annual leave, hybrid working, and a generous pension scheme.
- Why this job: Make a real difference in residents' lives while working in a supportive and dynamic environment.
- Qualifications: Extensive knowledge of housing management and legislation, with excellent communication skills required.
- Other info: Flexible working options and a commitment to personal development make this role stand out.
The predicted salary is between 33500 - 38000 £ per year.
£39,513 - £43,693 Full time 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Countrys fastest-growing boroughs and the people who make it thrive.
About the role
Are you passionate about making a difference in the lives of tenants and residents? We have an opportunity for a proactive and experienced Lead Officer (Housing Management & Coordination) to play a vital role in supporting tenancy sustainment, managing complex housing cases, and leading a dedicated housing management team. This is a varied role which will see you representing the Council in legal proceedings related to tenancy enforcement and working closely with Housing Officers and Coordinators across both General Needs and Independent Living schemes. Youll conduct in-depth tenancy reviews, provide expert advice and guidance, and ensure that legal and community-based solutions are effectively balanced. We as a team drive for excellence in all our work and you will support this by leading and guiding the team through individual case supervision, final reviews of high-risk cases and by identifying and supporting the implementation of new practices and strategies. Youll also play a key role in managing high-risk anti-social behaviour cases, coordinating multi-agency support, and ensuring our housing services remain responsive, resident-focused, and aligned with both local priorities and national legislation.
About you
Youll have extensive specialist knowledge around all aspects of Housing Management and Housing Coordination and experience and understanding of the legislation that underpins it. You must have the ability to work with others in a fair and assertive manner using your excellent communication skills, with a solution focused outlook. You must have an expert technical knowledge of delivering Housing Management and tenancy coordination, excellent communication skills, enforcement experience and a commitment to providing a first-class service to our customers.
Benefits
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Generous Local Government Pension Scheme
- Hybrid working up to 60%
- Flexi time scheme
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & wellbeing
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more
Lead Officer (Housing Management & Coordination) employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Officer (Housing Management & Coordination)
✨Tip Number 1
Familiarise yourself with the latest housing legislation and policies relevant to the role. This will not only boost your confidence during discussions but also demonstrate your commitment to staying updated in a rapidly changing field.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local events or join online forums where you can connect with others in the field, share insights, and learn about best practices that could enhance your application.
✨Tip Number 3
Prepare to discuss specific case studies or experiences where you've successfully managed complex housing situations. Highlighting your problem-solving skills and ability to work collaboratively will set you apart from other candidates.
✨Tip Number 4
Research Rugby Borough Council's current housing initiatives and challenges. Showing that you understand their specific context and are ready to contribute solutions will make a strong impression during any interviews.
We think you need these skills to ace Lead Officer (Housing Management & Coordination)
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Lead Officer position. Make sure you understand the key responsibilities and required skills, such as housing management, tenancy sustainment, and legal proceedings.
Tailor Your CV: Customise your CV to highlight relevant experience in housing management and coordination. Emphasise your communication skills, enforcement experience, and any specific achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in the lives of tenants and residents. Use specific examples from your past experiences to illustrate how you meet the requirements of the role and align with the council's values.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Rugby Borough Council
✨Show Your Passion for Housing Management
Make sure to express your genuine passion for improving the lives of tenants and residents. Share specific examples from your past experiences that highlight your commitment to housing management and how you've made a positive impact in similar roles.
✨Demonstrate Your Legal Knowledge
Since the role involves representing the Council in legal proceedings, be prepared to discuss your understanding of housing legislation. Brush up on relevant laws and be ready to explain how you have applied this knowledge in previous positions.
✨Highlight Your Team Leadership Skills
As a Lead Officer, you'll be guiding a team. Share instances where you've successfully led a team through challenges, focusing on your approach to supervision, case reviews, and implementing new strategies. This will showcase your leadership capabilities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding high-risk cases and anti-social behaviour. Prepare scenarios where you had to coordinate multi-agency support or resolve complex issues, demonstrating your solution-focused mindset.
