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- Tasks: Support the community by managing housing services and ensuring tenant satisfaction.
- Company: Rugby Borough Council, focused on community growth and colleague wellbeing.
- Benefits: Competitive salary, personal development opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Strong communication skills and a passion for community service.
- Other info: Join a dynamic team in one of the UK's fastest-growing boroughs.
The predicted salary is between 28000 - 42000 ÂŁ per year.
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Rugby Borough Council provided pay range
This range is provided by Rugby Borough Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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Direct message the job poster from Rugby Borough Council
Talent & Resourcing Business Partner at Rugby Borough Council
Housing Officer
Full Time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
The Borough has great access to key motorway networks and the rail services which provides quick alternative commuting options for the whole of Warwickshire, Coventry, Birmingham, Northamptonshire and Leicestershire.
About the role
Rugby Borough Council is looking to recruit an enthusiastic and customer focused Housing Officer into their Housing Services Team.
You will be providing patch-based housing management, and tenancy and estates management support to the housing service team to enable our tenants to succeed and sustain their tenancy.
You will work on both proactive and reactive service delivery, taking a holistic approach in ensuring we assist our customers in sustaining their tenancy.
This is an exciting opportunity to join a dedicated team where we want our tenants to succeed.
About you
Ideally you will possess a good working knowledge of sustainment and enforcement with experience and understanding around all aspects of housing management and the legislation that underpins it.
Alongside this you will need experience of dealing with the public both face to face and by phone and be able to deal with pressurised situations in a controlled and effective manner.
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Hybrid working up to 60%
- Annual leave purchase scheme
- Subsidised parking
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more
Seniority level
- Associate
Employment type
- Full-time
Job function
- Administrative
Industries
- Government Administration
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Housing Officer employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Network like a pro! Reach out to current or former Housing Officers on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Rugby Borough Council.
✨Tip Number 2
Prepare for the interview by researching the council's recent projects and initiatives. Show us that you’re genuinely interested in the community and how you can contribute to its growth.
✨Tip Number 3
Practice common interview questions related to housing and community development. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see how you can contribute to our community and colleague growth!
Showcase Your Passion: Let your enthusiasm for the role shine through! Share why you're excited about working with Rugby Borough Council and how you can help create positive changes in our fast-growing borough.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Housing Officer position. Don’t miss out!
How to prepare for a job interview at Rugby Borough Council
✨Know Your Community
As a Housing Officer, understanding the local community is crucial. Research Rugby Borough Council's demographics, housing needs, and any recent developments. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Communication Skills
In this role, you'll be interacting with various stakeholders. Prepare examples of how you've successfully communicated with different groups in the past. Highlight your ability to listen, empathise, and resolve conflicts, as these are key skills for a Housing Officer.
✨Demonstrate Your Problem-Solving Abilities
Housing Officers often face complex issues. Think of specific instances where you've tackled challenges head-on. Be ready to discuss your thought process and the steps you took to find solutions, as this will illustrate your critical thinking skills.
✨Align with Their Values
Rugby Borough Council values community and colleague growth. Familiarise yourself with their mission and values, and be prepared to discuss how your personal values align with theirs. This will show that you're not just looking for a job, but a place where you can contribute positively.
