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For Companies At a Glance
- Tasks: Support waste collection services with administrative tasks and excellent customer service.
- Company: Join Rugby Borough Council, a community-focused organisation committed to growth and positive change.
- Benefits: Enjoy 35 days leave, a generous pension scheme, and flexible working options.
- Why this job: Be part of a fast-paced team making a real impact in your community.
- Qualifications: Looking for detail-oriented individuals with strong communication skills and prior admin experience.
- Other info: Entry-level position with opportunities for learning and development.
The predicted salary is between 21800 - 24100 £ per year.
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country's fastest-growing boroughs and the people who make it thrive.
About The Role
As an Administrative Assistant at our Work Services Unit you’ll be a key member of our operational support team helping to ensure the smooth and efficient delivery of waste collection services across the district. You will be responsible for a range of administrative tasks such as:
- Provide frontline administrative support for daily waste operations.
- Support the preparation of operational reports, waste volume tracking, and compliance documentation.
- Deal with incoming mail via a range of different mailboxes/hand delivered, distributing to relevant teams, attaching response/times and relevant information.
- Provide excellent customer service including answering telephone calls, answering emails, dealing with queries from crews, the Contact Centre, Councillors, and members of the public.
- Record allocation of stock, stock replenishment and awareness of excessive distribution including PPE.
- Work within Health and Safety legislation as it applies to the service and ensures compliance with the Health and Safety at work Act, the Council’s Safety Policy, and Departmental Safety Policies.
About You
We are looking for a detail-oriented, customer-focused, adaptable individual with strong organisational and communication skills who has previous experience in an administrative role, ideally in a logistics or public services setting. You’ll also need to be confident in dealing with the public and internal teams and the ability to work in a fast-paced service-driven environment.
Benefits
- 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas).
- Generous Local Government Pension Scheme.
- Flexi-time scheme.
- Annual leave purchase scheme.
- Structured Induction Program.
- Learning and Development opportunities including Future Leaders programmes.
- Payment of a professional subscription for approved professionals.
- Family Friendly Policies.
- Independent Support for your health & wellbeing.
- Generous compassionate leave.
- Extra Benefits including Retail Discounts, Cycle to Work scheme and more.
Administrative Assistant employer: Rugby Borough Council
Contact Detail:
Rugby Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant
✨Tip Number 1
Familiarise yourself with Rugby Borough Council's values and mission. Understanding their commitment to community and colleague growth will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. This is crucial for the Administrative Assistant position, where you'll be juggling various responsibilities.
✨Tip Number 3
Demonstrate your customer service experience by sharing specific instances where you've effectively resolved queries or issues. This will show your ability to handle interactions with the public and internal teams confidently.
✨Tip Number 4
Research the waste collection services in Rugby and be prepared to discuss how administrative support plays a role in their efficiency. This knowledge will set you apart as a candidate who is genuinely interested in the position.
We think you need these skills to ace Administrative Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in logistics or public services. Emphasise your organisational and communication skills, as these are key for the Administrative Assistant position.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and adaptability. Mention specific examples of how you've successfully handled administrative tasks in previous roles, especially those related to waste operations or similar environments.
Highlight Relevant Skills: In your application, clearly outline your detail-oriented nature and ability to work in fast-paced environments. Include any experience with compliance documentation and health and safety legislation, as these are important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Administrative Assistant.
How to prepare for a job interview at Rugby Borough Council
✨Research the Council's Values
Before your interview, take some time to understand Rugby Borough Council's mission and values. This will help you align your answers with their goals and demonstrate your commitment to community and colleague growth.
✨Showcase Your Organisational Skills
As an Administrative Assistant, you'll need strong organisational skills. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects, especially in a fast-paced environment.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle customer queries or complaints. Think of specific situations where you provided excellent customer service and be ready to discuss how you resolved issues effectively.
✨Familiarise Yourself with Health and Safety Regulations
Since the role involves compliance with Health and Safety legislation, brush up on relevant regulations. Be prepared to discuss how you would ensure compliance in your administrative tasks and support the operational team.