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- Tasks: Join our Benefits Team to manage Housing Benefit and Council Tax Reduction claims.
- Company: Rugby Borough Council is committed to community growth and colleague development.
- Benefits: Enjoy hybrid working, personal development opportunities, and a supportive team environment.
- Why this job: Make a real impact in a fast-growing borough while developing your skills in a collaborative setting.
- Qualifications: We seek enthusiastic and diligent candidates with experience in benefits administration.
- Other info: This role offers a 60/40 hybrid work split, with at least 40% office presence.
The predicted salary is between 31586 - 35235 £ per year.
Benefits Officer Quality Assurance £31,586 – £35,235 Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Countrys fastest-growing boroughs and the people who makeitthrive. About the role We are looking for an enthusiastic, diligent and experienced Benefits Officer to join our Benefits Team, to undertake the administration of Housing Benefit, Council Tax Reduction claims and Discretionary Housing Payment applications. The role is hybrid working with a 60/40 weekly split, minimum of 40% office based.Therefore, we are looking for someone who is a good team player but also confident working on their own. We are a small team that work closely together but also alongside the Housing, Homelessness and Council tax teams to make sure we are providing the best support to members of our community who come to us for help in meeting their rent and council tax costs.
Benefits Officer Quality Assurance employer: Rugby Borough Council Careers
Contact Detail:
Rugby Borough Council Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Officer Quality Assurance
✨Tip Number 1
Familiarize yourself with the specific benefits and support systems in place within Rugby Borough Council. Understanding local policies and procedures will show your commitment to the role and help you stand out during the interview.
✨Tip Number 2
Highlight your experience in working collaboratively with different teams, especially in areas like Housing and Council Tax. Be ready to share examples of how you've successfully navigated inter-departmental relationships in previous roles.
✨Tip Number 3
Demonstrate your understanding of hybrid working environments. Share your strategies for staying productive and engaged while working both in the office and remotely, as this is a key aspect of the role.
✨Tip Number 4
Prepare to discuss your approach to customer service, particularly in sensitive situations. Show that you can empathize with community members who may be facing financial difficulties, and explain how you would provide them with the best support.
We think you need these skills to ace Benefits Officer Quality Assurance
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Benefits Officer Quality Assurance position. Understand the key responsibilities and required skills, such as experience in Housing Benefit and Council Tax Reduction claims.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize your teamwork abilities and any experience you have in a similar administrative capacity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention specific examples of how your previous work has prepared you for this position and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rugby Borough Council Careers
✨Show Your Enthusiasm
Make sure to express your passion for community service and personal development during the interview. Highlight any previous experiences where you contributed positively to a team or community, as this aligns with the values of Rugby Borough Council.
✨Demonstrate Teamwork Skills
Since the role requires collaboration with various teams, be prepared to discuss examples of how you've successfully worked in a team environment. Emphasize your ability to communicate effectively and support your colleagues.
✨Highlight Your Experience
Be ready to talk about your experience with Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications. Specific examples of your past work will help demonstrate your qualifications for the role.
✨Prepare for Hybrid Working Questions
As the position involves hybrid working, think about how you manage your time and productivity when working independently. Be prepared to share strategies that help you stay organized and focused while working from home.
