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- Tasks: Assist clients with travel bookings and ensure a seamless experience from start to finish.
- Company: Join Rudyb Travel, a supportive and inclusive remote work environment.
- Benefits: Enjoy flexible scheduling, travel perks, and opportunities for professional growth.
- Why this job: Turn your passion for travel into a rewarding career while helping others create unforgettable experiences.
- Qualifications: Strong communication skills and a genuine interest in travel are essential.
- Other info: Work remotely with a dynamic team dedicated to ongoing training and development.
The predicted salary is between 25000 - 30000 £ per year.
Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns with empathy, professionalism, and solution-oriented thinking
- Maintain accurate documentation and update booking systems as required
- Excellent verbal and written communication skills
- Customer service experience (travel, hospitality, or service-related experience preferred)
- Strong organizational skills and attention to detail
- Comfortable using technology and learning new systems and booking platforms
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional growth within the company
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Equal Opportunity Employer. Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.
Remote Travel Consultant in Glasgow employer: Rudybtravel
Contact Detail:
Rudybtravel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Consultant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for virtual interviews by creating a professional backdrop and testing your tech beforehand. We want you to shine, so make sure your camera and microphone are working perfectly!
✨Tip Number 3
Show off your passion for travel during interviews! Share personal stories or experiences that highlight your love for exploring new places and helping others plan their adventures.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Travel Consultant in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re passionate about helping others plan their journeys. We want to see that enthusiasm!
Tailor Your Application: Make sure to customise your CV and cover letter for the Travel Consultant role. Highlight relevant customer service experience and any specific skills that match the job description. We appreciate when applicants take the time to connect their background with what we’re looking for.
Be Professional Yet Personable: While it’s important to maintain professionalism in your written application, don’t be afraid to let your personality come through! We’re looking for someone who can connect with clients, so a friendly tone can go a long way.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rudybtravel
✨Know Your Travel Stuff
Brush up on popular travel destinations, current travel trends, and any recent changes in travel regulations. Being knowledgeable about the industry will show your passion for travel and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you resolved issues or went above and beyond for a client, as this role is all about creating memorable experiences.
✨Practice Your Communication
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and professionally. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and answering common interview questions.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised, especially when dealing with client requests. Share specific tools or methods you use to keep track of bookings and ensure accuracy, as attention to detail is crucial in this role.