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- Tasks: Welcome guests warmly and support restaurant operations for a smooth dining experience.
- Company: Join the vibrant team at Rudding Park, known for exceptional guest care.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic work environment with chances to develop your hospitality skills.
- Why this job: Be the friendly face that sets the tone for memorable dining experiences.
- Qualifications: Strong communication skills and a friendly, organised personality are essential.
The predicted salary is between 20000 - 25000 £ per year.
As a Restaurant Host at Rudding Park, you will be responsible for executing a warm and efficient restaurant welcome. You will support the restaurant managers with all guest bookings and guest correspondence prior to the booking. Use relevant resources to assist the Restaurant Manager with the organisation of table allocation and billing at the end of the shift.
What are we looking for?
- Strong communication skills
- Friendly and approachable personality
- Organised and able to multitask
- Good judgement and ability to problem-solve while remaining calm under pressure
- Attention to detail
- Patience and resilience
Key Responsibilities
- Provide a passionate and caring arrival for all guests in the Restaurant
- Ensure the Restaurant/Host team provides a quality service, maintaining the Rudding Park philosophy on guest care
- Set up and implement policies and procedures necessary for the smooth running of the Restaurant Host team, and ensure these are followed at all times
- Ensure effective communication of all relevant information to the department and the hotel as a whole
- Ensure the Host/Restaurant team liaises with Reservations, Reception and Guest Relations teams daily regarding any relevant guest information or issues
- Support Restaurant Managers with receiving positive or negative guest feedback
- Resolve guest complaints where possible and report to the Restaurant Managers
- Ensure all health and safety procedures are adhered to, recording and reporting any accidents or near misses immediately
- Effectively report and distribute daily Restaurant figures, shift reports and data
- Deliver adequate team briefs and preparation meetings to assist with smooth running of the operation
- Ensure all relevant Restaurant paperwork is completed in full and stored appropriately
- Remain fully conversant with current and upcoming Restaurant and room offers, and communicate these effectively to guests
- Ensure correct cashing-up procedures are followed at all times
- Work closely with the Restaurant Manager to ensure each service is planned
Working Relationships/Communication
- Interact and communicate effectively with all team members of the Restaurant and all members of the hotel team
- Inspire and develop a ‘can do’ attitude with multi-disciplined staff
- Ensure any positive and/or negative guest feedback is communicated to the manager as quickly as possible
Restaurant Host employer: Rudding Park
Contact Detail:
Rudding Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Host
✨Tip Number 1
Get to know the restaurant scene! Research Rudding Park and similar venues to understand their vibe. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable with common interview questions. Remember, being friendly and approachable is key for a Restaurant Host.
✨Tip Number 3
Show off your organisational skills! Prepare a list of examples where you've successfully multitasked or solved problems under pressure. This will demonstrate your ability to handle the fast-paced restaurant environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Rudding Park.
We think you need these skills to ace Restaurant Host
Some tips for your application 🫡
Show Your Personality: As a Restaurant Host, your friendly and approachable nature is key! Let your personality shine through in your application. We want to see how you can bring warmth and enthusiasm to our team.
Highlight Your Communication Skills: Strong communication is essential for this role. Make sure to showcase any relevant experience where you've effectively interacted with guests or team members. We love seeing examples of how you’ve handled guest feedback or resolved issues!
Be Organised and Detail-Oriented: Since you'll be juggling bookings and table allocations, it’s important to demonstrate your organisational skills. Share specific instances where your attention to detail made a difference in your previous roles. We appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Rudding Park!
How to prepare for a job interview at Rudding Park
✨Show Off Your Communication Skills
As a Restaurant Host, strong communication is key. During the interview, make sure to demonstrate your ability to engage in friendly conversation and listen actively. Practice common hospitality scenarios with a friend to showcase how you would handle guest interactions.
✨Be Approachable and Personable
Your personality can make or break the first impression for guests. Smile, maintain eye contact, and be warm during the interview. Share examples of how you've created a welcoming atmosphere in previous roles to highlight your friendly nature.
✨Demonstrate Organisational Skills
Being organised is crucial for a Restaurant Host. Prepare for the interview by discussing how you manage multiple tasks effectively. Bring up specific instances where you successfully juggled responsibilities, like managing bookings or resolving issues under pressure.
✨Prepare for Problem-Solving Questions
Expect questions about handling guest complaints or unexpected situations. Think of examples from your past experiences where you remained calm and found solutions. This will show that you have the judgement and resilience needed for the role.