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- Tasks: Create memorable experiences for guests through exceptional housekeeping services.
- Company: Join the vibrant team at Rudding Park, a luxury hotel in beautiful Harrogate.
- Benefits: Enhanced pay, discounts, annual leave, and free food in our team space.
- Why this job: Be part of a fun, energetic team that values your contributions and growth.
- Qualifications: Attention to detail, passion for guest service, and a reliable team player.
- Other info: Enjoy personal growth opportunities and a supportive work environment.
The predicted salary is between 22000 - 30000 £ per year.
Overview
We are not just hiring – we are looking for personalities that light up a room!
- How big is your smile?
- Do your eyes light up a room?
- Can you turn challenges into opportunities and guests into lifelong ambassadors
We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team members.
If you\’ve got any of the above, we want to hear from you.
We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.
We are searching for Resort Housekeeper to join ur Rudding Park Team. You will be responsibile for ensuring the highest level of housekeeping service in all areas at all times.
What We Are Looking For
- Attention to detail
- Efficient
- Passion about guest service
- Reliable
- Team player
- Flexible
Key Responsibilities
- Provide the highest level of service to our guests at all times undertaking reasonable requests to ensure the guest\’s comfort
- Clean and service allocated areas to the highest standards of cleanliness – bedrooms, holiday park lodges and cottages, public and staff areas
- Undertake turn-down duties as per weekly rota
- Refer guest complaints to a senior member of the Housekeeping Team in order to resolve the complaint to the guest\’s complete satisfaction
- Ensure that trolleys and service points are kept orderly and replenished to the correct levels with linens, cleaning materials and guest supplies
- Ensure that all corridors and public areas are kept clean and tidy ensuring that the trolley does not block any thoroughfares
- Report lost property via the proper procedure
- Maintain the highest levels of security ensuring that guests\’ rooms are secured after cleaning, keys are kept secure at all times and immediately reporting any suspicious behaviour or characters
- Report any faults of equipment to maintenance immediately and also any faults within guest bedrooms or in public/staff areas
- Undertake any periodic and special cleaning requirements as necessary
In return for your hard work and commitment we offer
- Enhanced pay – 50p per hour for evening work after 7pm (Sunday – Thursday), £1 per hour for weekend day work until 7pm (Saturdays and Sundays), £1.50 per hour for evenings from 7pm (Friday and Saturdays)
- Service Charge (Tronc) earn up to an additional £5,000 per year
- Company sick pay for up to 4 weeks
- A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
- Annual party, family fun days, and award dinners – we love to celebrate!
- Up to 30 days annual leave, increasing with length of service
- Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
- FREE food and drink; The Green Room is our team\’s dedicated space to chill out, when not \’on stage\’ looking after our guests. You\’ll find a range of hot and cold food options with different areas to relax, catch up with your \’co-stars\’ or watch TV.
- Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
- Can\’t wait until pay day? Wage Stream allows you to pay yourself when you need it!
- Hospitality Rewards include FREE Employee Assistance Programme from Day 1
- Local discounts on gym memberships
- Complimentary counselling sessions to support mental health
- Wellbeing App with a range of support such as podcasts, fitness videos, recipes
- AND MUCH more………..
About Rudding Park
A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.
Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone – a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.
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Resort Housekeeper employer: Rudding Park
Contact Detail:
Rudding Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resort Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, check out Rudding Park's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your guest service skills! Think of examples where you've gone above and beyond for someone. Being a Resort Housekeeper is all about creating memorable moments, so be ready to share your experiences during the interview.
✨Tip Number 3
Dress to impress! Even though it's a housekeeping role, showing up looking sharp can make a great first impression. It shows you care about the job and are ready to represent Rudding Park with pride.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Rudding Park family right from the start!
We think you need these skills to ace Resort Housekeeper
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your enthusiasm and positive energy. Let your personality shine through in your cover letter and CV, as we’re looking for someone who can light up a room!
Highlight Your Attention to Detail: As a Resort Housekeeper, attention to detail is key. In your application, mention specific examples of how you've maintained high standards in previous roles. This will show us that you understand the importance of cleanliness and guest satisfaction.
Be a Team Player: We love team players! In your written application, share experiences where you’ve worked collaboratively with others. This will help us see how you fit into our Rudding Park family and contribute to creating memorable moments for our guests.
Apply Through Our Website: Ready to join us? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to read your application and hopefully welcome you to our team!
How to prepare for a job interview at Rudding Park
✨Show Your Enthusiasm
When you walk into the interview, let your positive energy shine! Smile, make eye contact, and express your excitement about the role. Remember, they’re looking for someone who can create memorable moments for guests, so showing that you’re genuinely passionate about hospitality will set you apart.
✨Highlight Your Attention to Detail
As a Resort Housekeeper, attention to detail is key. Prepare examples from your past experiences where you’ve gone above and beyond in maintaining cleanliness or addressing guest needs. This will demonstrate that you understand the importance of high standards in housekeeping.
✨Be Ready for Teamwork Questions
Since being a team player is crucial for this role, think of times when you’ve successfully worked with others. Be prepared to discuss how you handle conflicts or support your colleagues, as this will show that you can contribute positively to the Rudding Park team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re not only interested in the job but also in how you can grow within the company.
