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For Companies At a Glance
- Tasks: Manage luxury reservations and ensure top-notch guest experiences.
- Company: A prestigious hotel in beautiful British Columbia.
- Benefits: Competitive pay, discounts, annual leave, and personal growth opportunities.
- Why this job: Join a dynamic team and enhance guest experiences in a luxury setting.
- Qualifications: Customer service experience and adaptability in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in British Columbia seeks an enthusiastic individual to manage reservations for accommodations, restaurants, and activities. This role involves ensuring high-quality guest care, maximizing revenue through upselling, and maintaining accurate booking details.
Responsibilities
- Manage reservations for accommodations, restaurants, and activities.
- Ensure high-quality guest care.
- Maximise revenue through upselling.
- Maintain accurate booking details.
Qualifications
- Experience in customer service.
- Ability to thrive in a dynamic environment.
Benefits
The position offers competitive pay, several perks including discounts, annual leave, and opportunities for personal growth.
Luxury Reservations Specialist for Hotel, Spa & Golf in Harrogate employer: Rudding Park
Contact Detail:
Rudding Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Reservations Specialist for Hotel, Spa & Golf in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality industry, especially those who work at hotels or spas. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your enthusiasm for guest care shine through. Share stories that highlight your customer service skills and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to reservations and upselling. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Luxury Reservations Specialist for Hotel, Spa & Golf in Harrogate
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re excited about managing reservations and providing top-notch guest care!
Highlight Relevant Experience: Make sure to showcase any previous customer service experience you have. We love seeing how you've thrived in dynamic environments, so don’t hold back on those examples!
Be Detail-Oriented: Since this role involves maintaining accurate booking details, it’s crucial to demonstrate your attention to detail in your application. A well-organised and error-free submission will impress us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rudding Park
✨Know Your Stuff
Before the interview, make sure you research the hotel, spa, and golf offerings. Familiarise yourself with their services and any unique selling points. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a guest or resolved a challenging issue. This will demonstrate your ability to ensure high-quality guest care.
✨Upselling Techniques
Since the role involves maximising revenue through upselling, be ready to discuss your strategies. Think about how you would approach upselling accommodations, dining, or activities. Practising these scenarios can give you an edge during the interview.
✨Stay Calm and Adaptable
The job requires thriving in a dynamic environment, so be prepared to discuss how you handle stress and adapt to changes. Share examples of how you've successfully navigated busy periods or unexpected challenges in previous roles.
