At a Glance
- Tasks: Ensure our holiday park is spotless and provide top-notch service to guests.
- Company: Join a vibrant holiday park team that values guest satisfaction and teamwork.
- Benefits: Enhanced pay, discounts, annual leave, and free food in our chill-out space.
- Other info: Opportunities for personal growth and a fun, supportive work environment.
- Why this job: Make guests feel at home while enjoying flexible hours and great perks.
- Qualifications: Attention to detail, reliability, and a passion for guest service.
The predicted salary is between 24000 - 30000 € per year.
Contract type: Fixed Term until 7 September 2026
What we are looking for:
- Attention to detail
- Efficient
- Passion about guest service
- Reliable
- Team player
- Flexible
Key Responsibilities:
- Provide the highest level of service to our guests at all times undertaking reasonable requests to ensure the guest's comfort
- Clean and service allocated areas to the highest standards of cleanliness – bedrooms, holiday park lodges and cottages, public and staff areas
- Undertake turn-down duties as per weekly rota
- Refer guest complaints to a senior member of the Housekeeping Team in order to resolve the complaint to the guest's complete satisfaction
- Ensure that trolleys and service points are kept orderly and replenished to the correct levels with linens, cleaning materials and guest supplies
- Ensure that all corridors and public areas are kept clean and tidy ensuring that the trolley does not block any thoroughfares
- Report lost property via the proper procedure
- Maintain the highest levels of security ensuring that guests' rooms are secured after cleaning, keys are kept secure at all times and immediately reporting any suspicious behaviour or characters
- Report any faults of equipment to maintenance immediately and also any faults within guest bedrooms or in public/staff areas
- Undertake any periodic and special cleaning requirements as necessary
In return for your hard work and commitment we offer:
- Enhanced pay – 50p per hour for evening work after 7pm (Sunday – Thursday), £1 per hour for weekend day work until 7pm (Saturdays and Sundays), £1.50 per hour for evenings from 7pm (Friday and Saturdays)
- Service Charge (Tronc) earn up to an additional £5,000 per year
- Company sick pay for up to 4 weeks
- A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course)
- Annual party, family fun days, and award dinners – we love to celebrate!
- Up to 30 days annual leave, increasing with length of service
- Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation
- FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV.
- Investment in personal growth through Apprenticeship, Training Courses and Development Programmes.
- Can't wait until pay day? Wage Stream allows you to pay yourself when you need it!
- Hospitality Rewards include FREE Employee Assistance Programme from Day 1
- Local discounts on gym memberships
- Complimentary counselling sessions to support mental health
- Wellbeing App with a range of support such as podcasts, fitness videos, recipes
Holiday Park Cleaner in Harrogate employer: Rudding Park
Join our vibrant team as a Holiday Park Cleaner, where your dedication to guest service and attention to detail will be truly valued. We offer competitive pay rates, generous leave entitlements, and a supportive work culture that prioritises employee wellbeing and growth through training and development opportunities. With unique perks like complimentary stays and discounts, plus a fun and engaging environment, you'll find meaningful and rewarding employment with us.
StudySmarter Expert Advice🤫
We think this is how you could land Holiday Park Cleaner in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a reliable team player.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your attention to detail and passion for guest service – these are key for a Holiday Park Cleaner!
✨Tip Number 3
Dress the part! Even if it’s a casual setting, looking tidy and professional shows you care about the role. Plus, it sets a great first impression when you walk in ready to impress.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Holiday Park Cleaner in Harrogate
Some tips for your application 🫡
Show Your Attention to Detail:When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that make a big difference, especially in a cleaning role where cleanliness is key!
Emphasise Your Guest Service Passion:Let us know how much you care about guest service! Share any experiences where you've gone above and beyond to ensure someone had a great time. This will show us that you're a perfect fit for our team.
Be Reliable and Flexible:In your application, mention your reliability and flexibility. We need team players who can adapt to changing schedules and are always ready to step up when needed. A few examples from your past work can really help here!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Rudding Park
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Holiday Park Cleaner. Familiarise yourself with the importance of attention to detail and guest service, as these are crucial for the role. Think about how your past experiences align with these requirements.
✨Show Your Passion for Guest Service
During the interview, express your enthusiasm for providing excellent service to guests. Share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction. This will demonstrate that you genuinely care about the guest experience.
✨Highlight Your Team Player Skills
Being a reliable team player is essential in this role. Be prepared to discuss times when you've worked effectively within a team, especially in high-pressure situations. Emphasise your flexibility and willingness to help others, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you gauge if it's the right fit for you.
